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Saffron Building Society: Savings reviews

4.84
Based on 7,219 reviews, last reviewed 21st Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7219)

Very reliable and I can trust my money with you...

5
Very reliable and I can trust my money with you guys Reviewed on: 15th January 2024

Outstanding customer service

5
I visited your Royston branch to transfer some money from my savings account to my bank account and found the whole process very quick, simple and effortless. The staff were extremely friendly and helpful. Reviewed on: 10th January 2024

Customer service as it should be

5
I have to praise Trinity in the Colchester branch for her excellent customer service her first rate professionalism. By chance I popped into branch to get my grandchildren’s books update- only to find maturity directions were not as I requested. This young lady spent a good deal of time sorting everything out in a professional reassuring manner. The level of customer service she offered is something that is unfortunately missing in today’s busy world . An absolute pleasure to deal with and an asset to Saffron Building Society Reviewed on: 9th January 2024

5 out of 5

5
I have always found staff to be personable, knowledgable & helpful. Interest rates are good although there are better rates offered by competitors Reviewed on: 6th January 2024

Savings Review

4
Haven't received any written confirmation about the new bond. Reviewed on: 2nd January 2024

Savings Review

2
Never resolved the problem Reviewed on: 1st January 2024

Savings Review

5
Nothing - I have always had good experiences with Saffron Building Society Reviewed on: 30th December 2023

Savings Review

2
I would have liked an answer to my query, not simply a regurgitation of what I had previously looked up on the website. Reviewed on: 30th December 2023

Savings Review

5
Appreciating that you need more security, you wanted a mobile no. to verify us. My wife's mobile is for emergencies only and many people of our age do not have them but we were able to use our e-mail addresses to get into our accounts. Reviewed on: 29th December 2023

Savings Review

1
Getting basic email distribution / administration correct would mean this whole experience is not a total wind up/massive inconvenience as I now need to find time to sort this out! Reviewed on: 24th December 2023

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