Smart Money People Logo
Share this page
Link copied

Saga: Car insurance reviews

View other Saga products
4.76
Based on 5,331 reviews, last reviewed 14th Jun 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Saga. Is human centric Having used more than a dozen different providers for vehicle insurance across thirty years nobody has even come close to Saga. You are treated as a h... Read more Reviewed on: 14th June 2025
Shaun G's avatar
Shaun G

Latest lowest rating:

1

Very disappointing!!!! Wont ever use again!!!! I offered my home and car insurance to Saga, purely by accident , but as a young 65 year old thought they’d offer a good deal. But how wrong was I. Ab... Read more Reviewed on: 23rd April 2025
Tricia's avatar
Tricia
Read all reviews Write a review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saga Car insurance reviews (5331)

SAGA HAVE NOT PAID OUT ON GENUINE MOTOR INSURANCE CLAIM TO DATE

1
Someone reversed into our classic mini last November. It has been off the road since it needed an MOT in January. It was taken away for assessment and returned with significant additional damage. Do not even think about Saga motor insurance it is shockingly ineffective. Reviewed on: 15th August 2022
Christina Aplin's avatar
Christina Aplin

Do Not Deal With This Company

1
You need to speak to them, after listening to the excuses about how the global situation is affecting the industry, you wait for an hour on the phone. Your call is finally answered by someone who tells you they can register a call back for you in 24hrs, they cannot escalate or contact anyone else. You register for them to call you back, THEY DON'T CALL BACK. REPEAT AND REPEAT.. Reviewed on: 15th August 2022
Colin Evans's avatar
Colin Evans

Car Insurance

5
Value for money cover and efficient service Reviewed on: 12th August 2022
Paul Davies's avatar
Paul Davies

Very professional

5
Today I simply needed to inform Saga of a change to vehicle and hence registration plate update. The person I spoke to was very professional and the service was excellent. Unfortunately I didn’t get his name. First class customer service. Reviewed on: 1st August 2022
taylor_s42@sky.com's avatar
[email protected]

Fixed Price Guarantee

4
Brilliant idea to fix price for a number of years as it saves time having to review offers annually. Reviewed on: 19th July 2022
Wile E Cayote's avatar
Wile E Cayote

Car troubles

4
Car bumped the person who bumped me was also with saga caused confusion with paperwork garage recommended was hopeless,saga awarded damages because or unacceptable delays Reviewed on: 18th July 2022
robert corbett's avatar
robert corbett

Car troubles

4
Car damaged by other driver garage car was repaired at were a nightmare, Saga understand my complaint and generated a fair money settlement because of delays and paperwork errors. Reviewed on: 18th July 2022
robert corbett's avatar
robert corbett

A complete let-down

1
I have always thought that Saga was a trusted name in insurance. However after the treatment I have received over the last three trying to settle a claim after someone crashed into us I cannot express anything but disappointment. Saga washed their hands completely of the case, referring us to their underwriters who bogged us down in a lengthy legal dispute even though the other driver admitted full responsibility. Reviewed on: 16th July 2022
Stephen Brown's avatar
Stephen Brown

Decent cover

4
OK and as I am lazy and they have good customer service I continue using. Reviewed on: 12th July 2022
David McGregor's avatar
David McGregor

Just can't speak to them

2
I had an accident on Saturday. Reported it on Sunday and got a claim number. Told I would get a call on Monday. Now Thursday. Despite emailing them (No reply) and calling (told very busy, call back later and the line goes dead). So Far ZERO customer service. Reviewed on: 30th June 2022
Scott LAnglands's avatar
Scott LAnglands

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga

  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga

  • Motorbike insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill