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Saga: Car Insurance reviews

Name: Car Insurance
Rating: 4.84 (5325 reviews)

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4.74

Based on 5,325 reviews, last reviewed 23rd Oct 2024

350% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good renewal price. dont rip you off good renewal price. dont rip you off Reviewed on: 7th September 2024

Latest lowest rating:

1

I wouldn't know where to start. I wouldn't know where to start.I started this claim in 2022 following a water leak. Communication is dire. I'm still awaiting a return call from Saga ... Read more Reviewed on: 23rd October 2024

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car Insurance reviews (5325)

Unbelievable

Renewable premium quotation more than doubled from approximately £500 to £1,050. Reviewed on: 8th April 2022

Very poor customer service

Renewal quote is double the amount of other companies with the same cover Reviewed on: 4th April 2022

Poor service

My car has been repaired by one of there approved garages independently inspected due to bad workmanship still not been sorted out numerous calls now gone to the FCA ombudsman Reviewed on: 1st April 2022

Totally rubbish

After being a customer for over 10 years to have my renewal quote more than double total rip off Reviewed on: 1st April 2022

will not be using again

I sold my car, so cancelled my policy with saga. They then charged me fifty pounds to cancel plus a further twenty five pounds non refundable admin fee i apparantly paid when i set the policy up! Well goodbye saga, thats the last time you will have the opportunity to rip me off Reviewed on: 10th March 2022

Excellent service by one of your staff

I dealt with a gentleman called Asanti who was very helpful and explained everything in great detail. Many thanks to him A previous femail contact was very abrupt and left us cold not wanting to renew our policy with you again. Reviewed on: 4th March 2022

Worst company

Supuestally I Weill get a courtesy car well kc is garage that saga found for me and kc contracted enterprise as a rent car well they didn’t care and I didn’t get my cortesy car and when you claim kc said that was enterprise enterprause said that was insurance. I am really upset with three company they are not trustly. Reviewed on: 14th February 2022

Cancellation fees

I cancelled my car insurance and the fees they charged to do this was extortionate. Need to consider this when buying car insurance. Reviewed on: 4th February 2022

Worst car insurance experience ever - AVOID AT ALL COSts

Having recently turned 50 thought I would switch to Saga for car insurance! Worst mistake ever! They accuse you of lying about how many year NCD you have! Unfriendly / unhelpful advisors thank god I got out whilst I could! BEWARE they are not professional to deal with jut out and out rude and unhelpful! Their loss someone else’s gain! Last time I will use SAGA for anything! Will be reporting to the ombudsman immediately. Reviewed on: 3rd February 2022

Costly to cancel

Understand that a company can charge for cancelled policies, but the hefty cancellation cost, coupled with the fact I still have another vehicle on risk with them, feels unreasonable to me. Thought I’d share this in case other drivers like me, who own cars , sometimes for short periods, don’t use Saga as, very expensive if you leave mid term.. Reviewed on: 21st January 2022

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