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Saga: Car insurance reviews

4.88
Based on 9,558 reviews, last reviewed 24th Mar 2026
97% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026
Jamie S's avatar
Jamie S

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9558)

Great service

5
Excellent support and advice when required. Reviewed on: 29th September 2021

Problemless renewals

5
Clear communication and a useful on-line site to store all of my insurance policies together Reviewed on: 29th September 2021

car insurance

4
best price for three years good contact with me Reviewed on: 29th September 2021

Claim

5
I had to make a claim on my Car Insurance last year. The lady on the telephone was very pleasant and took my details. She couldn't have been more helpful. It was a very easy process. She answered all the questions I asked and I put the phone down thinking I am so glad I am with SAGA! I was very impressed with the service I received. Reviewed on: 29th September 2021

Helpful and friendly phone service

5
Quick to answer the phone, helpful and as good value as any for both of our cars. Fixed price for 3 years avoids the creep often found when staying with the same insurer. Reviewed on: 29th September 2021

Excellent customer care and concern after an accident

5
Recently had accident , I was really shaken and not sure what to do. Every single person/department I spoke to was extremely kind and patient besides being very helpful and taking everything out of my hands. Excellent customer care Reviewed on: 29th September 2021

Fixed Rate Car Insurance

5
I took advantage last year of the fixed rate offer on both Car and House Insurance. It is very reassuring in these volatile times to know costs for 3 years. Reviewed on: 29th September 2021

Great options

5
Simple and easy to arrange and understand Reviewed on: 29th September 2021

Brilliant

5
Excellent customer service, competitive prices Reviewed on: 29th September 2021

Saga Insurance.

5
Always been very happy with Saga. Reviewed on: 29th September 2021

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