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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.84 (5357 reviews)

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4.76

Based on 5,357 reviews, last reviewed 28th Jul 2025

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Positive experience with Saga insurance Positive experience with Saga, no issues and prices quite competitive Reviewed on: 28th July 2025

Latest lowest rating:

1

STAY CLEAR OF SAGA. STAY CLEAR OF SAGA. 14 months spent trying to sort out a straight forward shunt where van ran into my parked car with 3 family members on board.TP agr... Read more Reviewed on: 18th July 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (5357)

Great cashback offer

I was with Admiral last year and they were great but they hiked their price right up on renewal. I phoned up to see if they could price match Saga but they couldn't, so now I am 50+ I qualify for Saga insurance. I have changed over to Saga and also got £36 cash back through a cash back web site, so if the cash back tracks ok it will be a great deal, providing their service is good. Reviewed on: 27th February 2017

Great customer service

I've had my policy with Saga for more than 5 years and I have never had a problem dealing with customer service, today I needed to change my policy documents twice as the garage I was buying a new car from lost my private registration documents. Saga were Great , they issued another policy in the old registration number and will change it back once my documents are replaced and completed correctly by the garage. And all foc as they fully understand my prediciment. great service Reviewed on: 2nd December 2016

Useless questions and refused to change address

I phoned after moving house and they refused to change their records unless I sent them copies of my driving licence and V5. I checked with the ombudsman and this is not a requirement under the law, but the immediate change of address notification is. They are therefore making me drive illegally and have themselves committed an illegal act-BEWARE! Reviewed on: 30th November 2016

more from saga the o.a.p.s friend

update, after shopping around I found that even with all the arrangement , and cancelling fees , Saga are still a good bet, because even with all that their rates are still better than the others, so I have to apologies for my previous rant-- still not too sure about them being able to take money before due date, but received reasonable explanation for it , so all's well that ends...... Reviewed on: 3rd November 2016

TotalCover

For over 50s a must excellent cover no hidden extras and what a price Reviewed on: 17th October 2016

Terrible!

My car claim against a third party became an opportunity for saga to make more money. Car hire,lawyers,letters,stung out over 6 months and counting. Saga the company is registered in Gibraltar. How many customers enjoy having the money they pay saga go out of the country tax-free? Reviewed on: 31st August 2016

So Far So Good

What I've liked about Saga so far is a) that their policies are easy to understand; b) that their prices are competitive and c) that they don't rush to raise your premiums as soon as they think they've got you. And I have to say that I've found them easy to deal with on the telephone so far, although I've not had any major claims to settle. Reviewed on: 22nd August 2016

Telling My Story

Saga are dedicated to my age group so tailor their insurance to suit me. I've also been impressed that they don't bump the premium up drastically for no obvious reason. Reviewed on: 15th August 2016

Excellent customer service

Very good service at a competitive price Reviewed on: 1st August 2016

Home Insurance Reviewer

Great price for the first year but a huge increase on renewal so I moved elsewhere Reviewed on: 6th July 2016

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