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Sainsburys Bank: Nectar Credit Card reviews

Name: Nectar Credit Card
Rating: 2.94 (94 reviews)

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2.86

Based on 94 reviews, last reviewed 21st Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

26%

23%

36%

Latest highest rating:

4

Generally good I’ve been a customer for several years and on the whole have had a good experience. It is sometimes inconvenient that online customer experience is li... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Broken Online Account Reset & Call Centre! Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call c... Read more Reviewed on: 21st November 2024

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About this product

Sainsburys Bank Nectar Credit Card reviews can help you to find out about the pros and cons of the Sainsbury's Nectar credit card. What kind of features do Sainsburys Bank customers like? Find out more about the Sainsburys Bank Sainsbury's Nectar Credit Card by reading our trusted Smart Money People reviews. You can also write your own Sainsburys Bank Sainsbury's Nectar Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Sainsburys Bank Nectar Credit Card reviews (94)

Review of the Sainsburys Bank, Nectar Credit Card:

Broken Online Account Reset & Call Centre!

Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call centre as it offers no option to connect to online banking support. Cant go via call centre credit card support as no phone options exist. Cant go via call centre loan support support as they direct you to online reset - which doesn't work. Useless! Reviewed on: 21st November 2024

Great product and service

Easy to set up with a great 0% on purchases for 24 months offer. Staff are always helpful on the phone. Website is easy to navigate. Reviewed on: 14th November 2016

Brilliant customer service

I spotted some unexpected but very small charges in my credit card statement and when I contacted them about it, they responded promptly, explained the charges adequately and even removed them even though I was in the wrong. Reviewed on: 9th September 2016

Don't give them your custom

I've had a sainsburys credit card for less than 6 months. In that time they've failed to set up a direct debit correctly, failed to register payments made, sent me overdrawn by taking a double payment and now my card doesn't work online. They tell me the problem lies with all the different retailers the problem has occurred with and it can't possibly be the only common denominator - sainsburys bank. The staff in the call centre are disinterested and their favourite phrase is 'we can't do that' - usually in response to a request to fix a problem of their making. Sainsburys - you should disassociate from whomever is providing this whitelabel service- they're simply appalling. Reviewed on: 8th September 2016

Taking out a credit card

Very quick and easy, applied online and was accepted, card arrived within a couple of days - very simple, no hidden clauses, everything was straightforward. Would recommend! Reviewed on: 8th September 2016

Good Service without any hassle

I find the rates good, and have no hassle from them. Customer service is helpful and friendly. Reviewed on: 7th September 2016

It was great while the Nectar points lasted....

The credit card is fine and I have never had an issue with the customer service but once the bonus period is over the card has no real benefits and as such sits poorly in the current competitive credit card market. Reviewed on: 30th August 2016

Credit card

I have had this credit card for a few years now, probably would be wise to change and take advantage of introductory offers. Reviewed on: 30th August 2016

Very easy to sign up, all handled online with minimal hassle

I signed up for a credit card for the long 0% interest on balance transfers. I'm very happy with the service from Sainsbury's Bank and would recommend them to anyone. Reviewed on: 27th June 2016

No problems, good rate, good service

No problems, good rate, good service Reviewed on: 20th June 2016

Efficient service

Helpful staff, answered all questions, and friendly service. Reviewed on: 24th December 2015

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