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Santander: Basic Current Account reviews

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3.95
Based on 305 reviews, last reviewed 22nd Apr 2025
900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
21%
See only 3 star reviews
13%
See only 2 star reviews
3%
See only 1 star reviews
12%

Latest highest rating:

5

. recommended I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025
Sarah S's avatar
Sarah S

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025
James b's avatar
James b
Read all reviews See your review

About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for ...

Santander Basic Current Account reviews (305)

Review of the Santander, Basic Current Account:

bank for poor credit rated people

4
my wife is new in this country and she had an account with another bank. Suddenly that bank closed her account without giving any reason but I think that could be the reason for a lady previously used to live in the same address and with the same surname of my wife. we were desperate to get an account for her but every bank wanted to see a current bank statement for opening an account. Only Santander helped us to open a basic account for us. we are really thankful to Santander. ... Reviewed on: 7th November 2015
rezaul's avatar
rezaul

. recommended

5
I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025
Sarah S's avatar
Sarah S

The only problem sorted instantly

5
Just very helpful and the cashback, the only time it failed one quick call and it was sorted on the spot. Reviewed on: 21st April 2025
MSJN's avatar
MSJN

Reliable bank for current accounts

5
I find santander to be a reliable bank and I have help current accounts with them for years. In general the accounts with cashback are value for money but I would prefer options for accounts without monthly fees but with some benefits Reviewed on: 18th April 2025
Anonymous's avatar
Anonymous

I find the online banking app easy to use and staff...

5
I find the online banking app easy to use and staff in branch extremely helpful the downside is our branch is one which is to close which is very disappointing Reviewed on: 16th April 2025
Sue G's avatar
Sue G

Easy to use account, clear fees.

5
Easy to use account, clear fees. Reviewed on: 11th April 2025
Km's avatar
Km

Happy & content

5
I’ve been with Santander from day one opening an account and have never had an issue or reason to leave. Online banking is easy and handy to use. Would recommend. Reviewed on: 2nd April 2025
Jodi Oliver's avatar
Jodi Oliver

Excellent customer service and product

5
Excellent customer service and product Reviewed on: 2nd April 2025
Bill Turner's avatar
Bill Turner

Excellent Banking with Santander

4
I have been with Santander from when they started here. They have always been helpful. They email if they think that something is suspicious on my account. I find that an excellent feature that they check my account to stop any fraudulent activity. Their staff either in the branch or over the phone are friendly, knowledgeable and always help to sort out any concerns I may have. Reviewed on: 7th March 2025
Susan Barratt's avatar
Susan Barratt

They are so rude, they mess up and don't hold themse...

1
They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not actually caring about there customers either. Bad! Reviewed on: 4th March 2025
James b's avatar
James b

Standard no frills current account.

4
Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025
JP's avatar
JP

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