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Santander: Basic Current Account reviews

3.90
Based on 296 reviews, last reviewed 27th Feb 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
21%
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14%
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3%
See only 1 star reviews
12%

Latest highest rating:

4

Standard no frills current account. Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025
JP's avatar
JP

Latest lowest rating:

1

Avoid having a bank with Santander You cannot make payments above £2000. Even if your payment limit it set to higher they will block your account. They make you call them but don’t have... Read more Reviewed on: 13th February 2025
Al's avatar
Al

About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (296)

Review of the Santander, Basic Current Account:

I have been using my Santander account for 9 years now.

5
I have been using my Santander account for 9 years now. Security is top notch, and that is very important. Reviewed on: 17th January 2025

Great first child's account

3
Opened this for my son, love that it gains interest as my son can see if he doesn't spend money it grows instead of remaining sfatic Reviewed on: 10th February 2020

It's done the job for me

4
I don't think the rates are very good on their savings accounts at all. My graduate account is nearly maturing I think, I couldn't see when it started on my online banking. The overdraft facility is still there I think that the account lasts for two years and then becomes a normal current account. I get 3% interest on a balance larger than £200 I think so that's not bad. Reviewed on: 9th February 2020

Excellent

5
Always helpful & friendly , very polite and accommodating Reviewed on: 8th February 2020

Basic Current Account

3
Runs without problems. But 0% interest on balance and not much in perks. Reviewed on: 8th February 2020

Excellent customer care

5
Excellent customer care and very easy to get hold of. Incredibly quick to act if there’s any suspicious activity on your account and very helpful for day to day advice too. Reviewed on: 7th February 2020

Trustworthy

5
Alwaystheretorespondtomyneeds.Anhonesttogoodnessfamilybank. Reviewed on: 6th February 2020

Easy

4
Easy to use and does what it's meant to without issues Reviewed on: 4th February 2020

New overdraft balance

4
I've had previous issues with Santander in that purchases had not appeared or been taken from my available balance until a few days after the purchase making it hard to keep on top of my account. Since the government change to overdrafts where they now split them it is now a lot easier to read and keep track of. Reviewed on: 3rd February 2020

Very good bank

4
None we had any grub left from this bank and it’s really good Reviewed on: 28th January 2020

not good

1
while abroad they were not at all helpful when money was taken from my account Reviewed on: 28th January 2020

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