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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.92 (287 reviews)

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3.88

Based on 287 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Spoke to a real person Was so good I could speak to a real person very quickly Reviewed on: 22nd November 2024

Latest lowest rating:

1

Didn’t help me to return my stolen money . Didn’t help me to return my stolen money . I contacted them several times and was told that it was impossible because the fraudulent company actually ... Read more Reviewed on: 23rd September 2024

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (287)

Review of the Santander, Basic Current Account:

Glad I’m soon leaving.

Awful experiences most of the time. In making simple transactions in the bank the queues are disgusting. Staff stood around waiting for queue to get bigger before then serving. Security questions great but the incessant questions going way beyond are unnecessarily intrusive. Branches shutting down and basic things can’t be done in the machine and needs queuing for. Then having to repeat things over and over again because of lack of listening. Just overall never been a good experience with this bank. Glad I moved banks for most of my savings. Reviewed on: 10th April 2024

A good bank account

I've had this bank account for over ten years. Does what it says on the tin. No problems whatsoever. Reviewed on: 10th April 2023

good bank nice branch

Very good branch in west Bridgford Nottingham very helpful knowledgeable good position easy parking. Reviewed on: 6th April 2023

A safe pair of hands

The security this bank provides is fantastic. Whenever any spending seems out of the ordinary they call and confirm it's me. The fraud and security callers ask some simple questions and my account is able to proceed with the transaction. Feels reassuring to know someone is watching and protecting my banking. Reviewed on: 6th April 2023

Short business hour

Colsed my local branch and long queue waiting at the near branch Reviewed on: 6th April 2023

Not worth it

I have been trying to swap to a different account and it’s always rejected without an explanation, definitely looking into other banks. Reviewed on: 3rd April 2023

Need improvement

The online customer service is not really helpful, always rushing me on phone. They are waiting time takes ages. Reviewed on: 3rd April 2023

Not too sure about it

I have two cards with Santander for one account. When I want to use my card I constantly have to be moving money around . Very difficult especially where there is no network Reviewed on: 3rd April 2023

Simple and Safe

Easy to use, everything is layed out so easily to view, transfers are easy and money feels well protected. Reviewed on: 3rd April 2023

Cosmic banking.

Santander are a pleasure to deal with, and get everything right, first time. I have been with them for many a year, and do not have a single complaint to make about them. Reviewed on: 28th March 2023

Highly recommend

Santander is the only bank I've ever been with since being 14 years old and I've never had a problem with them,vert safe and reliable with your money Reviewed on: 26th March 2023

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