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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.91 (297 reviews)

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3.87

Based on 297 reviews, last reviewed 4th Mar 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Standard no frills current account. Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (297)

Review of the Santander, Basic Current Account:

Suits my needs

Suits my needs, no fees at all... Had for a few years and they throw lots of great deals at me i.e. low interest loans, credit cards etc so cannot fault! Reviewed on: 22nd November 2019

Good Online banking

Secure, Easy to navigate, Multitude of products all with very clear and simplistic use Reviewed on: 11th April 2023

A good bank account

I've had this bank account for over ten years. Does what it says on the tin. No problems whatsoever. Reviewed on: 10th April 2023

good bank nice branch

Very good branch in west Bridgford Nottingham very helpful knowledgeable good position easy parking. Reviewed on: 6th April 2023

A safe pair of hands

The security this bank provides is fantastic. Whenever any spending seems out of the ordinary they call and confirm it's me. The fraud and security callers ask some simple questions and my account is able to proceed with the transaction. Feels reassuring to know someone is watching and protecting my banking. Reviewed on: 6th April 2023

Short business hour

Colsed my local branch and long queue waiting at the near branch Reviewed on: 6th April 2023

Not worth it

I have been trying to swap to a different account and it’s always rejected without an explanation, definitely looking into other banks. Reviewed on: 3rd April 2023

Need improvement

The online customer service is not really helpful, always rushing me on phone. They are waiting time takes ages. Reviewed on: 3rd April 2023

Not too sure about it

I have two cards with Santander for one account. When I want to use my card I constantly have to be moving money around . Very difficult especially where there is no network Reviewed on: 3rd April 2023

Simple and Safe

Easy to use, everything is layed out so easily to view, transfers are easy and money feels well protected. Reviewed on: 3rd April 2023

Cosmic banking.

Santander are a pleasure to deal with, and get everything right, first time. I have been with them for many a year, and do not have a single complaint to make about them. Reviewed on: 28th March 2023

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