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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.92 (296 reviews)

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3.90

Based on 296 reviews, last reviewed 27th Feb 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Standard no frills current account. Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025

Latest lowest rating:

1

Avoid having a bank with Santander You cannot make payments above £2000. Even if your payment limit it set to higher they will block your account. They make you call them but don’t have... Read more Reviewed on: 13th February 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for ...

Santander Basic Current Account reviews (296)

Review of the Santander, Basic Current Account:

I have been using my Santander account for 9 years now.

I have been using my Santander account for 9 years now. Security is top notch, and that is very important. Reviewed on: 17th January 2025

Rubbish

Find another Bank. I used to have an Abbey National account until they bought it out. I now have to pay Spanish tax on the shares I acquired through Abbey. Reviewed on: 10th February 2022

Very poor customer service

Santander have systematic closed all our local branches. I never wanted to be their customer, but they bought Alliance & Leicester and Abbey National that we had accounts with. I don't like them as I feel neglected. Reviewed on: 10th February 2022

Outstanding service

Following the death of my wife I was very reluctant to set out on the road to sorting out our joint account and her personal accounts after reading the stories of peoples experiences in these circumstances. I can’t explain how amazed I was when after completing an online form it was all sorted with 48 hours - amazing! Reviewed on: 2nd February 2022

Good enough.

I used to have the 123 account for the interest on balances up to £20,000 before it was cut to miniscule levels where I then switched to a basic current account. I've had reasonably pleasant experiences in my dealings with Santander but nothing that especially stands out, I've had no experience that makes me feel particularly loyal but I've also found little to really complain about. Reviewed on: 12th January 2022

Great basic current account

The account is simple to use and the Santander banking app makes it easy to send money to people or pay off my credit card. Reviewed on: 5th January 2022

Current account with no monthly fee

Switched from the 123 account when the interest rate went down significantly but the monthly fee didn't. The switch was very smooth and I kept the same account number. Reviewed on: 5th January 2022

Terrible bank.

They blocked my access to my account randomly after months of use. I can’t access my money. If I didn’t have another bank account elsewhere I’d be in trouble. I’ll never use Santander again. Reviewed on: 18th October 2021

Excellent service

Excellent service, friendly staff and good cashback offers from retailers. Reviewed on: 12th August 2021

Santander

13 years with the bank, rude, insultive, excuses for everything, money is not safe, anyone who youve ever had a direct debit with can just reset it up without your consent and empty your account.... and did!!! Reviewed on: 11th August 2021

Excellent banking with no fee

Supeeerb banking services, help always available Reviewed on: 6th August 2021

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