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Santander: Basic current account reviews

Name: Basic current account
Rating: 4.35 (332 reviews)

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4.35

Based on 332 reviews, last reviewed 23rd Apr 2026

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

4

Standard current account. Standard current account. 0% interest on balances, with charges on an overdraft. Online banking is Ok and fairly easy to use Reviewed on: 23rd April 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

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About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Basic current account reviews (332)

excellent product

excellent product and the digital app is great too, especially the fraud warnings Reviewed on: 1st June 2023

Diabolical

Extremely poor service.. telephone banking is a disgrace.. Reviewed on: 19th May 2023

Amazing bank

I get satisfaction and peace of mind knowing that my money is safe with Santander. Reviewed on: 11th April 2023

Fantastic

I cannot express enough my satisfaction in santander. From being able to do everything on the cash point, deposits, cheques, transfers and they have them outside the branch which is so convenient after closing time. I have had this account now for 12 years and wont consider changing. Reviewed on: 11th April 2023

Standard but not great service

Too many branches closed and frequent issues with card Reviewed on: 11th April 2023

Good Online banking

Secure, Easy to navigate, Multitude of products all with very clear and simplistic use Reviewed on: 11th April 2023

A good bank account

I've had this bank account for over ten years. Does what it says on the tin. No problems whatsoever. Reviewed on: 10th April 2023

good bank nice branch

Very good branch in west Bridgford Nottingham very helpful knowledgeable good position easy parking. Reviewed on: 6th April 2023

A safe pair of hands

The security this bank provides is fantastic. Whenever any spending seems out of the ordinary they call and confirm it's me. The fraud and security callers ask some simple questions and my account is able to proceed with the transaction. Feels reassuring to know someone is watching and protecting my banking. Reviewed on: 6th April 2023

Short business hour

Colsed my local branch and long queue waiting at the near branch Reviewed on: 6th April 2023

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