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Santander: Basic Current Account reviews

3.95
Based on 305 reviews, last reviewed 22nd Apr 2025
900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
21%
See only 3 star reviews
13%
See only 2 star reviews
3%
See only 1 star reviews
12%

Latest highest rating:

5

. recommended I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025
Sarah S's avatar
Sarah S

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025
James b's avatar
James b

About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (305)

Review of the Santander, Basic Current Account:

They are so rude, they mess up and don't hold themse...

1
They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not actually caring about there customers either. Bad! Reviewed on: 4th March 2025

Useless not great customer relations

1
If I could have put no stars above I would have done Reviewed on: 13th January 2023

Only bank on the high street

5
The staff are always on hand to help and there is Wi-Fi in branch to solve any problem Reviewed on: 12th January 2023

Nice,easy,job done

5
Switched easy for me, cash incentive, little sales pressure, great app. Very pleasant experience. Reviewed on: 10th January 2023

balls up

1
not allowed to order new cheque book Reviewed on: 1st April 2022

The current account has been checked and is working perfectly

5
I've had 2 current accounts so far on separate accessions and am very happy with the service Reviewed on: 30th March 2022

Fair and caring

4
Santander Bank is fair and caring with customers, my oldest bank. I have had great experience with them with financial support, credit card facilities. Their banking app is good, guiding customers against online fraud. I have enjoyed banking with them, helpful. Reviewed on: 29th March 2022

THE LISTENING BANK BANK

5
I have been Banking with Santander from the Old Abbey National Days and very happy with their online services and also their electronic feed backs. Reviewed on: 28th March 2022

Excellent service

5
Excellent online services keeping well informed with daily management of my account Reviewed on: 24th March 2022

They been amazing for me

5
They help me so much when I got scammed and I’ve just been very loyal Reviewed on: 10th March 2022

Rubbish

1
Find another Bank. I used to have an Abbey National account until they bought it out. I now have to pay Spanish tax on the shares I acquired through Abbey. Reviewed on: 10th February 2022

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