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Santander: 123 Credit Card reviews

3.91
Based on 159 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
25%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Statement and local branch Statement is very clear and there is a local branch if I need to speak face to face with someone. Reviewed on: 12th June 2025
David Francis's avatar
David Francis

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
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About this product

Santander 123 Credit Card reviews (159)

Review of the Santander, 123 Credit Card:

good but could be better with cashback

3
They could offer more cashback on spending so it's beneficial Reviewed on: 22nd April 2025

No Problems

4
Have had the 123 Credit card for nearly 2 years now and haven't had any issues at all the communicate well when making changes and allow for a number for useful alerts to be put in place when nearing credit limit or for larger transactions Reviewed on: 3rd April 2017

friendly and safe

5
I am impressed that they do a check if there is unusual activity on the card. Always friendly and helpful Reviewed on: 12th February 2017

Cashback and extended interest free period!

5
Have been using this card for around 18 months, have earned a lot of cash back on my every day spending, there are changing deals on the app too so opt in for additional cash back. 48 month interest free has made this the best card to date for me. Reviewed on: 11th February 2017

Makes me free money

5
Very good and easy to use app on the phone and good customer service! Reviewed on: 28th January 2017

Excellent value

5
I've received excellent value on this account, with cashback on bills and payments Reviewed on: 20th January 2017

Cheeky

3
I used to love this credit card until they added a monthly charge. It has good cashback rates, but by the time you have paid the monthly charge, even the cashback doesn't make this back. As soon as my interest free period is over I will be leaving this credit card. Reviewed on: 4th January 2017

Current account

2
Very bad customer service, not very professional. Reviewed on: 27th December 2016

No problems, but less attractive than it was

3
I took out the 123 credit card on a long interest-free offer which is still running. Overall I have been very happy with it, but the increased charges and reduced cashback offer may make me look around once the interest-free term expires in a few months. Reviewed on: 24th December 2016

it's OK

3
It's OK... was much better when I was in the interest free period!! Reviewed on: 19th December 2016

Was good but getting worse

2
The santander 123 card used to be great, but not so good now! Reviewed on: 19th December 2016

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