Smart Money People Logo

Santander: 123 Credit Card reviews

3.91
Based on 159 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
25%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Statement and local branch Statement is very clear and there is a local branch if I need to speak face to face with someone. Reviewed on: 12th June 2025
David Francis's avatar
David Francis

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
Customer's avatar
Customer

About this product

Santander 123 Credit Card reviews (159)

Review of the Santander, 123 Credit Card:

good but could be better with cashback

3
They could offer more cashback on spending so it's beneficial Reviewed on: 22nd April 2025

Not happy the rate is dropping soon

3
Good because of the cashback it pays. That said, it's about to be cut though so will drop rating to 'just ok' Reviewed on: 19th December 2016

Great

4
Good for the 0% for two years , not sure if I will continue after but has been good to use and i get the cash back to cover the cost of the card which is 3 pound a month Reviewed on: 18th December 2016

Poor customer service

2
I don't like their customer service at Santander. They get things mixed up too easily. Reviewed on: 16th December 2016

Good...for now

4
The 123 card is good... for now. It's 0% and contactless which I like. Reviewed on: 15th December 2016

Pros and cons

3
The 123 card is just OK. They offer cashback which is great, but they have introduced a monthly charge - bad! Reviewed on: 15th December 2016

123 account

5
This account is great, especially their students one. Great interest Reviewed on: 11th December 2016

OK

3
I use the Santander 123 card with my account which you get cashback on for your spends. its good but the interest is quite high, so its ok. Reviewed on: 7th December 2016

Good cashback

4
The Santander 123 credit card is good because it gives cashback on purchases Reviewed on: 30th November 2016

Got it for the 123 account

3
The Santander 123 is OK - don't actually use it, just have it so I can get a better 123 ISA rate :) Reviewed on: 28th November 2016

Good but better companies out there

3
Company has bad policies and talk to you rudely in the bank, online team are helpful though Reviewed on: 26th November 2016

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • 123 Current Account (discontinued)

    from Santander 4.17 from 1247 reviews
    Santander
  • Choice Current Account

    from Santander 4.16 from 17 reviews
    Santander
    View all products