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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,232 reviews, last reviewed 7th Feb 2025
20% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

I am satisfied with these conditions it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025
Adi Satran's avatar
Adi Satran

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024
Ralp b's avatar
Ralp b

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1232)

Review of the Santander, 123 Current Account (discontinued):

Amazing!

4
Wanted a bank to switch to with great benefits and that also made the transaction easy and simple and Santander definitely did just that! I wanted to setup and move over my direct debits simply and quickly and with this account I gain benefits for paying bills and shopping. Reviewed on: 24th December 2016

Good experienced working hard

4
Good experience, I feel happy and comfortable with staff Reviewed on: 2nd July 2023

Never let down

5
Always reliable. Been with them for many years. Reviewed on: 26th June 2023

Great account

5
I love an account with no transaction fees Reviewed on: 20th June 2023

Grateful

5
Excellent company, never any problems Reviewed on: 19th June 2023

Santander employee acting like a fraudster

1
A person recently phoned me, who claimed to be Santander employee and asked me to state my Date of Birth "to pass security". At that point I had no way of knowing, whether this really was a Santander employee calling me, or a fraudster fishing for my personal information. Guess my surprise, when a few weeks later, I learned that this really was a genuine Santander employee !? I complained to Santander about this practice, but they have the audacity to defend their practice, and do not want to change their security policy. This sets a dangerous precedent. If Santander acts in a way, that customers can not distinguish a genuine Santander employee from a fraudster, this is exactly what the fraudsters want, because it helps them to clear out people's bank accounts. Reviewed on: 17th June 2023

Good and simple account

4
I've had this account for just over 8 years and have had no issues. Reviewed on: 11th June 2023

EASY CASHBACK

3
THIS ACCOUNT GIVES CASHBACK ON UTILITIY BILLS AND SOME SPENDING - UP TO 3 PER CENT. IT'S NOT A LOT BUT FOR BILLS AND SPENDING ALREADY COMMITTED TO ITS NICE TO GET SOMETHING BACK ON TOP OF THE INTEREST. Reviewed on: 6th June 2023

The account that pays

4
Since opening my 123 account with Santander I have earned over £2,000 through interest and cashback on bills. If I had stayed with my old account I would have earned nothing. Reviewed on: 3rd June 2023

Great current account

4
This account has so much going for it. Rewards, interest and offers to name a few. Thumbs up from me Reviewed on: 2nd June 2023

Very good but not perfect

4
Generally speaking my experience with Santander bank has been positive. However, there are one or two niggling inconveniences. For example, when setting up a standing order, if a date for payment coincides with a Bank Holiday, the customer if not forewarned about this and the standing order request is unsuccessful. It is only when the bank is contacted that the problem is explained and the customer needs to go through the whole setting up process again. Reviewed on: 2nd June 2023

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