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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,244 reviews, last reviewed 2nd Apr 2025
1000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Standard It’s a standard bank and it does the job Reviewed on: 2nd April 2025
Joseph B's avatar
Joseph B

Latest lowest rating:

2

No longer worth it since benefits slashed No longer worth it since benefits slashed Reviewed on: 4th March 2025
OctarinePaul's avatar
OctarinePaul

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1244)

Great returns

5
A great way to have a pay for service that more than returns the cost through paying you back for paying by direct debit. Also interest on the money in the account. Reviewed on: 15th July 2023

Awful

1
Closed a 123 account 26 days ago. Still waiting for the funds to be returned to me. They claim to have sent two cheques. Neither have arrived. Next step will be to the Financial Complaints Authority to recover the money they have that belongs to me. Go elesewhere. Wrost bank I have ever dealt with. Reviewed on: 10th July 2023

Good experienced working hard

4
Good experience, I feel happy and comfortable with staff Reviewed on: 2nd July 2023

Never let down

5
Always reliable. Been with them for many years. Reviewed on: 26th June 2023

Great account

5
I love an account with no transaction fees Reviewed on: 20th June 2023

Grateful

5
Excellent company, never any problems Reviewed on: 19th June 2023

Santander employee acting like a fraudster

1
A person recently phoned me, who claimed to be Santander employee and asked me to state my Date of Birth "to pass security". At that point I had no way of knowing, whether this really was a Santander employee calling me, or a fraudster fishing for my personal information. Guess my surprise, when a few weeks later, I learned that this really was a genuine Santander employee !? I complained to Santander about this practice, but they have the audacity to defend their practice, and do not want to change their security policy. This sets a dangerous precedent. If Santander acts in a way, that customers can not distinguish a genuine Santander employee from a fraudster, this is exactly what the fraudsters want, because it helps them to clear out people's bank accounts. Reviewed on: 17th June 2023

Good and simple account

4
I've had this account for just over 8 years and have had no issues. Reviewed on: 11th June 2023

EASY CASHBACK

3
THIS ACCOUNT GIVES CASHBACK ON UTILITIY BILLS AND SOME SPENDING - UP TO 3 PER CENT. IT'S NOT A LOT BUT FOR BILLS AND SPENDING ALREADY COMMITTED TO ITS NICE TO GET SOMETHING BACK ON TOP OF THE INTEREST. Reviewed on: 6th June 2023

The account that pays

4
Since opening my 123 account with Santander I have earned over £2,000 through interest and cashback on bills. If I had stayed with my old account I would have earned nothing. Reviewed on: 3rd June 2023

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