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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Local Branch Phone Number is a Premium Rate Number

1
My local Santander branch in West Bridgford, Nottingham left a message to ring them. I rang and a 13 minute call, for some of which I was on hold, cost £4, as it is a premium rate 05511 number. Why are Santander using Premium rate numbers? Reviewed on: 3rd January 2024

Efficient simple account

5
Great customer service providing a range of account services Reviewed on: 1st November 2023

Brilliant rates

5
Caught your saving rate at 5.2 % and a monthly payment excellent Reviewed on: 15th October 2023

Very easy to use

5
Never liked online banking until I used Santander, which is easy to use. Reviewed on: 14th October 2023

They Have a Branch !

5
They are available - That's the important Bit ! Reviewed on: 4th October 2023

Fair bank

5
Have always been helpful and a good banking app is always useful Reviewed on: 26th September 2023

Benifits need to beat charges

4
If you use it a lot it is one of the best accounts on the market Reviewed on: 20th September 2023

Make money back

5
Great idea for making money on your spending Reviewed on: 12th September 2023

Experience Santander

3
Easy to deal with especially when attending the Branch Reviewed on: 9th September 2023

very consistent bank

5
Recommend Santander, Reliable, fair and consistently quality bank. Reviewed on: 31st August 2023

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