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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

value for money

5
it provides best interest rate and high street service Reviewed on: 18th March 2024

Used santander for over 10 years

5
Used for many years, easy to use app - helpful online/phone customer service and great products/account offers! Reviewed on: 15th March 2024

Excellent work

5
Excellent work and keep it up because there is always room for improvement Reviewed on: 15th March 2024

Cashback on house hold bills and balance on interest...

4
Cashback on house hold bills and balance on interest is very good. Reviewed on: 15th March 2024

Reliable bank and fast and good customer support

5
Reliable bank and fast and good customer support Reviewed on: 14th March 2024

Easypeasy

5
Easy to use very helpful when needed Reviewed on: 12th March 2024

good service on and offline..

5
accessible by phone in the event of an out of the ordinary problem problem Reviewed on: 12th March 2024

Very helpful

4
I have called into their branch a couple of times and they are very helpful and efficient Reviewed on: 5th March 2024

Pretty faultless in the 20 years I have been with them.

5
Pretty faultless in the 20 years I have been with them. I have felt no reason to change to any other bank. Reviewed on: 5th March 2024

Early days...

4
Started very recently, so little by way of experience here. So far, so good. Reviewed on: 27th February 2024

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