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Scottish Building Society: Mortgages reviews

4.64
Based on 347 reviews, last reviewed 3rd Feb 2025
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
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18%
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4%
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2%
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1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

5
Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

MR JOHN MCKELL

5
I USED A FINACIAL ADVISER, DAVID MUNRO. EVERTHING WAS COMPLETED QUICKLY AND WITHOUT FUSS. Reviewed on: 5th January 2023

No major concerns.

4
All fine really, main concern was that after notifying you of a change of address, various correspondence was still sent to the old address. Reviewed on: 5th January 2023

Excellent Service

5
Straightforward, very helpful, good communication. These are all the factors than you need when arranging a new mortgage. Reviewed on: 5th January 2023

Scottish Building Society Branch Review

5
The Scottish looked at us as people, not just what was written down. Reviewed on: 5th January 2023

Scottish Building Society Branch Review

5
Prompt action when remortgaging with accurate updates, very professional and efficient. Reviewed on: 1st January 2023

Extremely relieved to find a mortgage lender who considers drawdown pensions

5
My experience of trying to obtain a mortgage using one of my drawdown pensions as income was disappointing and very worrying. I felt that my plans of buying a retirement bungalow were not going to happen, until my mortgage broker found Scottish Building Society. They were happy to use my drawdown pension along with my works pension as income and offered me a retirement mortgage that is affordable and flexible. I am extremely happy with the service they have provided. Reviewed on: 30th December 2022

Efficient, straightforward, friendly service

4
I secured a lifetime mortgage to enable me to remain in my home after marital separation. At all times my interactions with the Society’s staff were stress free and positive, Reviewed on: 30th December 2022

Remortgage Application - quick & easy

5
I recently remortgaged to Scottish Building society and also took additional funds to consolidate debt, I was turned down by other lenders but SBS look at the bigger picture and were able to help. Great customer service throughout and I am glad I went with SBS!! Reviewed on: 29th December 2022

Excellent customer service and product knowledge

5
The lending proposition was difficult and the individual assessment of the Society Underwriting is very refreshing in the marketplace. Reviewed on: 23rd December 2022

Smooth remortgage, no issues

5
Simple and straight forward, easy transaction, good communication Reviewed on: 22nd December 2022

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