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Scottish Building Society: Mortgages reviews

View other Scottish Building Society products
4.82
Based on 386 reviews, last reviewed 19th Aug 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Shirley McIntosh, Inverness Today Shirley helped with my issues logging into the new online portal. She was super friendly and patient throughout the whole process. Thank you so ... Read more Reviewed on: 19th August 2026
Mani C's avatar
Mani C

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
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Chris Kelly
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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (386)

Professional and smooth service

5
Very professional and everything was made simple and smooth to follow. Reviewed on: 17th March 2022
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SBS Member Feedback

Very happy with the service.

5
Excellent service by helpful friendly staff. Reviewed on: 15th March 2022
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SBS Member Feedback

Service second to none

5
Being a pensioner on my own I am just so happy to be a member and part of SBS heritage. The future of the Society looks really bright and with all the hard work that goes into it I would have no hesitation in recommending SBS to anyone who is looking or thinking about taking out a mortgage with the world’s oldest building society. Long may it continue. Reviewed on: 14th March 2022
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SBS Member Feedback

New Build - South Uist - Outer Hebrides

4
Scottish Building society made the process for a self build mortgage straight forward. I would highly recommend them anybody thinking about a new build. Reviewed on: 12th March 2022
SBS Member Feedback's avatar
SBS Member Feedback

Very good to deal with and with good rates

4
Been dealing with the society for helping with my new build Reviewed on: 10th March 2022
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SBS Member Feedback

Thank you

5
Excellent service and professional manner from Peter McSherry. Always very polite and always called back when he promised to do so. Careful to explain the various stages and made our mortgage application a pleasant experience. Thank you. Reviewed on: 22nd February 2022
Neil Hart's avatar
Neil Hart

Thank you

5
Under the current climate of Covid, SB Society was faultless. Fast, efficient, and customer service first class. Reviewed on: 31st January 2022
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SBS Member Feedback

Simply First Class

5
They care about their customers and demonstrate it by providing a true bespoke customer experience where you get to know and trust the advisor you are dealing with and this personal relationship remains available to you as long as you need it. Faultless professional service at all times. Reviewed on: 29th January 2022
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Dadpop

Good service

5
Remortgage processed in professional, timely manner with no problems. Reviewed on: 11th January 2022
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SBS Member Feedback

Re-morgage

5
John Boyd provided an excellent and highly professional service. His responses were fast and efficient, and I would highly recommend him. Thank you to John and the team. Reviewed on: 29th November 2021
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SBS Member Feedback

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