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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (347 reviews)

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4.64

Based on 347 reviews, last reviewed 3rd Feb 2025

17% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Excellent Mortgage Lender

Throughout I have found them to maintain excellent communications. One major thing that stood out to me was when you call the bank you are connected to an advisor within minutes and they are pleasant and very helpful. This is not always the case with these types of establishments. Easy to deal with. Reviewed on: 7th December 2022

Scottish Building Society Branch Review

Easy to contact, customer service is first class efficient case management Reviewed on: 30th November 2022

A fast and easy experience

Got a great offer and it was turned around quickly. Reviewed on: 29th November 2022

Great service

Great service so helpful and made the process very easy and smooth Reviewed on: 18th November 2022

The deal was good, the application process was slowwwwwww

There was an awful lot of to/fro to get to the finish line. Glad we did as the deal was ok, but the number of "post application" questions that came up that I hadn't previously been informed of delayed things for weeks and weeks and caused a lot of stress. It wasn't helped by going through a broker which meant I was one step removed from the lender. Got there in the end and hopefully it will be smooth sailing ongoing. Reviewed on: 17th November 2022

Clear timely replies and seem less service

Having had a disappointing experience with current lender was recommended to applet to SBS by broker and everything was explained clearly and the entire process was made as stress free as possible Reviewed on: 17th November 2022

My Mortgage

Content with the process. However it is painfully slow. A lot of high;y superfluous information was sought Reviewed on: 17th November 2022

Great Service

Scottish Building Society are different from the rest!! They listen and help and look at the bigger picture rather than just one size fits all!! This is the 2nd time I have used Scottish Building Society for my mortgage and I cannot fault them. You don’t speak to a machine you get a real person and they keep you right on what they need to get your mortgage agreed! Very happy with the service! Thank you :-) Reviewed on: 17th November 2022

friendly, polie & helpful

Peter was great in helping my partner & I obtain a mortgage. There were tight deadlines to meet the Entry date, and SBS had a high volume of applicatons to process, however Peter ensured that our application was processed & approved in sufficient time. Peter was friendly, polite and informative throughout the process and made the application easy for us to complete. We look forward to moving into our new home at the end of the month, and are greatful for the upport of both Peter & the SBS team. Reviewed on: 12th November 2022

Remortgage

We recently remortgaged to purchase a property abroad. We chose the Scottish building society to do this and were very pleased with the whole experience. The business was conducted very quickly and was seamless in every correspondence. I would certainly recommend using the Scottish building society. Reviewed on: 8th November 2022

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