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Scottish Building Society: Mortgages reviews

4.64
Based on 347 reviews, last reviewed 3rd Feb 2025
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
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18%
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4%
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2%
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1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

5
Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Scottish Building Society Branch Review

5
Always a great service from John and the team. Reviewed on: 31st October 2022

Happy with service

5
Broker dealt with BS but no issues at all and customer service since mortgage taken out has been excellent Reviewed on: 7th October 2022

Excellent service

5
Cannot fault SBS. They have communicated well throughout our mortgage transfer. Reviewed on: 7th October 2022

Scottish Building Society Branch Review

5
No issues straight forward dealing Reviewed on: 7th October 2022

Had the Product I required, Retirement Interest Only, at competitive rates.

4
Good to deal with a Building Society that has a local feel to it, not just a Branch of a big Bank. Deals with queries quickly, and answers the phone, not put on an endless loop of pressing buttons to get through to someone. Approval did take longer than expected, although as I went through a Broker, that could have been down to them, and not the Building Society. Would be good if you could manage your account on-line. All in all, a very good experience. Reviewed on: 6th October 2022

Excellent and Seamless Service

5
My request for mortgage facilities from the SBS was dealt with very quickly. The entire process was handled extremely efficiently from beginning to end and I would not hesitate to recommend the Society to anyone looking for any of the Services it provides. Reviewed on: 5th October 2022

The whole process was hassle free

4
Most of my dealings were via a mortgage broker so there was little direct contact with yourselves. However, everything that was needed was completed without any difficulties. Reviewed on: 5th October 2022

Smooth proces

5
Was a really easy experience and easy to contact someone direct with any queries. Reviewed on: 5th October 2022

Excellent

5
Efficient, personal, flexible, helpful. Reviewed on: 5th October 2022

Great

5
Mortgage dealt with by our broker. By all accounts Scottish Building Society provided excellent and prompt service throughout. Reviewed on: 5th October 2022

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