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Scottish Building Society: Mortgages reviews

4.65
Based on 347 reviews, last reviewed 3rd Feb 2025
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
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18%
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4%
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2%
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1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

5
Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Excellent

5
Experience was excellent customer service was excellent Reviewed on: 6th September 2023

Communication

4
Fantastic service but think it could have been made better by focusing more of the return documentation through a digital service rather than by post. This would have sped up the process tenfold. Reviewed on: 6th September 2023

Excellent service

5
Quick, thorough & very helpful and efficient with any unseen circumstances which cropped up! Would recommend to anyone. Reviewed on: 6th September 2023

Quite a difficult process with many errors

3
I was porting a mortgage and adding another loan to move to a new property. There were many errors along the way including incorrect charges, incorrect t's and c's being sent out and overly prescriptive conditions. We got there in the end though. Reviewed on: 6th September 2023

Mortgage Application & Arrangement review

4
All good - always able to speak with adviser and Society honoured an agreement despite a change in the broker, which could have cost me in terms of interest rate! Reviewed on: 16th August 2023

Pleasure to deal with

5
The opposite of a "computer says no" mentality that you get with banks Reviewed on: 14th August 2023

Very happy customer!

5
The process of remortgaging my property was straightforward and hassle free. Great service! Reviewed on: 8th August 2023

Simple process

5
Liaised through a independent advisor Reviewed on: 4th August 2023

Straightforward and well presented

5
Advisor gave a full breakdown on liabilities. Reviewed on: 3rd August 2023

Very good service

5
No problems from start of remortgage to completion Reviewed on: 3rd August 2023

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