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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

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4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

7% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

First class service

Staff always friendly and attentive. Reviewed on: 11th September 2024

Excellent

No issues - all straightforward. Reviewed on: 22nd November 2024

In branch service review

Customer service is first class. Reviewed on: 22nd November 2024

Friendly and helpful

I would like to be able to move our savings between our accounts more simply and avoid returning the money to my bank before returning it to my other accounts in the Society. Developing an app would be good. Reviewed on: 21st November 2024

Helpful, courteous, friendly

I have had phone conversations to open the ISA account. Staff were very helpful in completion of our applications. All went very smoothly. More online improvements would be welcome. I received no welcome pack but my wife did which was from a different branch. Reviewed on: 21st November 2024

Reassuring, helpful, friendly

Excellent welcome pack and all the documents enclosed. Follow-up by the manager too which was reassuring. Reviewed on: 21st November 2024

Trustworthy, efficient, value

Helpful, friendly and efficient staff. Reviewed on: 20th November 2024

Good so far

Would like to be able to view all my accounts online. Reviewed on: 19th November 2024

Great

Easy to talk to a member of staff either by phone or face-to-face. Reviewed on: 18th November 2024

On top form

For me it was great, I could do my ISA over the phone or post just as easy (as we all can't use mobiles/laptops), I'm over 80 now so I can't do saving online. The lady I spoke to twice was clear to understand and explained it easy, so I found the experience just great. Reviewed on: 18th November 2024

Very professional organisation

All staff friendly and will go that little bit extra to help. The staff in Troon are 100% and Lorraine in the Glasgow branch is extremely helpful and courteous. More member activities would be good. Reviewed on: 15th November 2024

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