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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1839 reviews)

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4.82

Based on 1,839 reviews, last reviewed 31st Jan 2025

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Traditional, Scottish, honourable Have always loved and valued the Scottish Building Society. A rare service nowadays in Scotland. Disappointed that you no longer have a satellite offi... Read more Reviewed on: 31st January 2025

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1839)

Review of the Scottish Building Society, Savings:

Reliable, approachable, competitive

I didn't realise you had other branches. It's confusing when you write to one and part of your request is dealt with elsewhere by a different person who does not have the full story. Reviewed on: 23rd September 2024

Good, good, good

I like that I am able to speak to an actual human being without too much fuss. Reviewed on: 6th September 2024

Helpful, speedy, good

Account details clearly explained. Staff were very helpful and told me about the best interest rates available to savers at the Scottish Building Society. Reviewed on: 6th September 2024

Excellent service today

Efficient, professional, knowledgeable with a friendly demeanor. Reviewed on: 6th September 2024

Helpful, friendly, knowledgeable

Staff very hepful an provided very useful advice allowing me to make informed and beneficial saving investment. Reviewed on: 6th September 2024

Helpful, friendly, courteous

Extremely helpful and friendly staff. Offered advice regarding my accounts as I do not have access to the internet. Reviewed on: 6th September 2024

Exceeded all expectations

Very friendly, helpful staff. I was able to open an account straight away when I visited the relationship centre. Welcome pack was received within a few days and was followed up with a call to ensure it had arrived. This met with the expectations advised when I opened the account. Reviewed on: 6th September 2024

Very helpful staff

Proud to be a member of the oldest surviving building society in the world. Reviewed on: 5th September 2024

Very obliging staff

Efficient building society to deal with. Reviewed on: 5th September 2024

In branch service review

No need to improve anything - it is fine as it is! Try dealing with the Nationwide, they are awful. Reviewed on: 5th September 2024

Local, reliable, friendly

Have just been with the Society for one year. Have spoken on the phone twice just to get clarification about things. I like the fact this is a proper building society. Very impressed how quickly you get to speak to a member of staff who is friendly, patient and informative.Very pleased with my ISA performance. Reviewed on: 5th September 2024

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