Write a review

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1790 reviews)

View other Scottish Building Society products

4.82

Based on 1,790 reviews, last reviewed 27th Dec 2024

26% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Fast, responsive, professional Application over the internet was easy and straightforward. Instructions for online access received a couple of days later, details on how to fund acc... Read more Reviewed on: 27th December 2024

Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1790)

Review of the Scottish Building Society, Savings:

Just opened up a Cash ISA.

Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening the account to receiving my login information so that I can move funds in. You only have 14 days in which to do so and I've already wasted a week. The service desk promised to email me the account details and never did. To transfer an existing ISA into this account you need to manually download and complete a Transfer Form and post it to them - others do this online and all completed within 24 hours! No confirmation that they received the form so I don't know if it will move across - time will tell! Another call tomorrow I think. When it did finally arrive, their account information letter is not very clear. To transfer funds in from your bank they detail 2 account numbers are required, one for the company and a unique one for your actual account. They don't make it clear which the second account number is for as it just says "Your account number". Obvious when you know the answer, but the letter could simply say "Your unique SBS account number found at the top of page 1". So their business practices seem to be as they were in the 1980s! Not impressed and wont be using them again. One positive, their interest rate is competitive. Reviewed on: 6th November 2024

Friendly, efficient, inviting

Understood needs, account opening easy, passbook sent out within a day, friendly, efficient, offer of refreshment is a nice touch. Reviewed on: 25th July 2024

Competent and approachable

Person to person contact is great. Reviewed on: 25th July 2024

Friendly, approachable, helpful

Very friendly and helpful, take time with me to explain products available. Reviewed on: 25th July 2024

Great, smart, Scottish

Since starting to save with SBS, I have been very satisfed with range of savings options. Currently interest rates for savers are good. I intend to continue being a customer. Reviewed on: 25th July 2024

Super, duper, great

Good service, I like to support local businesses. One area for improvement: on maturity of the bond, 17/07/24 payment should be made by faster payment thus in the customers account on 18/07/24. Payment was received on 19/07/24, faster payment is the norm in this industry now. Reviewed on: 25th July 2024

Straightforward, trustworthy, helpful

Personal service. Helpful staff. Ability to use paper forms as well as online access. I love that you can speak to a real human easily. Reviewed on: 25th July 2024

Behind the times

Money transfers are slow to appear. Online service is dated - applying to add accounts, really? Desperately needs an app!. Reviewed on: 25th July 2024

In branch service review

After a difficult and lengthy ISA transfer with many hiccups, the branch manager in Glasgow was extremely helpful in resolving this. Reviewed on: 25th July 2024

Friendly, efficient, traditional

I like having a local branch in Glasgow, Queen Street staff are friendly, courteous and efficient. The Scottish Building Society has a traditional feel and the customer feels valued. It's a mutual society, not a bank. Very low profile though, publicity could be improved to attract new members. Reviewed on: 25th July 2024

Traditional, personal service

On our visit to the Glasgow Queen Street branch today we met with a really helpful employee and all went well. Personally, I like the fact that the Society is relatively small and one does not deal with staff in faraway places. Reviewed on: 25th July 2024

Alternative products

Fixed Term Savings Account
from Zopa 4.92 from 1581 reviews
Savings
from CAF Bank 4.67 from 3 reviews
Savings
from Loughborough Building Society 4.94 from 227 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub