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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3386 reviews)

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4.91

Based on 3,386 reviews, last reviewed 20th Apr 2026

44% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

very helpful Not too long to be answered. Audrey spoke clearly and was extremely helpful explaining the answers to my questions - everything was sorted out in a s... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3386)

Great service from Loraine as always

Great service from Loraine as always Reviewed on: 10th February 2026

Helpful and friendly

Very helpful and friendly staff, got what I needed to know. Reviewed on: 10th February 2026

De was very pleasant and helpful.

De was very pleasant and helpful. Bank of Scotland insisted on 1 hour meeting to open account - De managed it in 15 mins & got a better rate of interest! De a def asset to the Society. Reviewed on: 10th February 2026

Great service.

Great service. Galashiels Branch staff are always very efficient and friendly. Reviewed on: 10th February 2026

SBS - Glasgow

Loraine and Rachel were pleasant and friendly as always. My account was changed in a professional manner. Lovely cup of tea while waiting Reviewed on: 9th February 2026

Excellent service and very knowledgeable person.

Excellent service and very knowledgeable person. Reviewed on: 7th February 2026

Great Staff - Great Service

In branch to discuss my savings. Loraine was her usual pleasant, professional and helpful self. Reviewed on: 6th February 2026

Handy local office to manage my savings in Troon.

Handy local office to manage my savings in Troon. Reviewed on: 6th February 2026

Shannan was very thorough

Shannan was very thorough, I really enjoyed my visit to SBS Reviewed on: 6th February 2026

Gerard was very polite, courteous and efficient in a...

Gerard was very polite, courteous and efficient in all aspects of our Customer Services experience.This applies to all our visits to the Glasgow branch the standard of Customer Service experience is a very high standard.Thank you to Gerard and the rest of the team. Reviewed on: 6th February 2026

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