Write a review

Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1934 reviews)

View other Scottish Building Society products

4.82

Based on 1,934 reviews, last reviewed 28th Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Appreciate personal service Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

Verified source

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1934)

Review of the Scottish Building Society, Savings:

Professional, efficient, friendly

Staff are professional, efficient, friendly and very kind. A lovely experience coming into Troon. Scottish B Soc though reduced rate to 3.75 from 4.25 which I was not happy about. Reviewed on: 9th October 2024

In branch service review

The ISA interest rates are good-ish, the explanatory information is clear and simple to follow, the phone contact is courteous and easy to contact and the staff well-briefed and knowledgeable. Email contact is prompt in response and helpful. Overall I felt my custom was valued (I was a little surprised not to have an account update at the end of the financial year though). Reviewed on: 27th February 2025

Helpful and efficient

Made to feel very welcome. The lady we spoke to listened to ur request and explained everything thoroughly to us prior to changing our accounts. Reviewed on: 26th February 2025

Friendly, safe, dependable

Very friendly and efficient. Decent range of savings at competitive interest rates. Other banks and building societies have similar rate, some are slightly better but we like the Scottish Building Society ethos. Reviewed on: 26th February 2025

Easy to understand

Very easy to talk to, make you feel at home, very pleasant to deal with. I would recommend them to anyone. Reviewed on: 26th February 2025

Helpful, efficient, and Scottish

Helpful friendly staff - actual, real people! Your Galashiels office is local and convenient. Interest rates are fair. Reviewed on: 26th February 2025

Overall very satisfied

We were transferring a matured ISA from another provider, we found the staff at SBS very helpful and we were offered a better rate for a one-year fixed ISA. Reviewed on: 26th February 2025

Local, friendly, Scottish

I like dealing with a local building society, have always found the staff eager to help and they do not rush me. I also liked the informative afternoons about money scams and what to look out for. Maybe you could have some more info afternoons. Reviewed on: 26th February 2025

Excellent customer service

The service I received from Lorraine and Kathlen in the Galashiels branch was exemplary. Efficient, courteous and friendly - I cannot compliment them enough. Reviewed on: 26th February 2025

Efficient, helpful, friendly

Reinvestment in fixed rate ISA was straightforward. Good service. Reviewed on: 25th February 2025

Customer service excellent

Prompt response with the ability to meet the customer's needs. Reviewed on: 25th February 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy access savings
from NuWealth 4.74 from 219 reviews
Monthly Saver
from TSB 4.29 from 9 reviews
Savings
from My Community Bank 4.86 from 1400 reviews

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub