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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1840 reviews)

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4.82

Based on 1,840 reviews, last reviewed 20th Feb 2025

47% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Low maintenance ISA savings, bonus rugby tickets, Low maintenance ISA savings, bonus rugby tickets, Reviewed on: 20th February 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1840)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

Disappointed that SBS does not have a branch in Dundee. Why not? Reviewed on: 4th April 2022

Helpful, competitive, caring

The customer service advisors are knowledgeable and friendly, kept me informed about my ISA transfer. Wonder if more could be done online to save having to post letters. Overall very pleased with your kindly service. Reviewed on: 15th January 2025

Reliable, approachable, competitive

Dealing with one branch is OK. Being passed from one to another is not. It would be useful to know who dealt with which accounts. I have no online access, please send details of new ISAs for 25/6 when available. Reviewed on: 13th January 2025

Well above average

Good experience with no problems. Like that the Troon branch is within easy reach of Irvine. Local branch phone number may be of help?. Reviewed on: 9th January 2025

Excellent

We feel very welcome coming here and savings are explained to us if we need help. Reviewed on: 9th January 2025

In branch service review

No need to send various amounts of paperwork for a new account, especially as I am an exisiting account holder - waste of money. Reviewed on: 7th January 2025

Fast, efficient, friendly

Very friendly and knowledgeable. All questions answered immediately and advice given for future investments. Reviewed on: 7th January 2025

Excellent customer care

The member of staff was excellent in all aspects of service. Good interest rates. Reviewed on: 6th January 2025

Friendly, useful, knowledgeable

Friendly, cheerful staff and atmosphere. Reviewed on: 3rd January 2025

Knowledgeable, kind, friendly

The Glasgow branch were very friendly and welcoming, able to offer great advice regarding savings and account interests. Loraine in particular was excellent, she was able to advise on my savings rates in an understandable and friendly manner. Reviewed on: 3rd January 2025

At the top

Love speaking face-to-face with friendly, helpful staff. Reviewed on: 1st January 2025

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