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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2057 reviews)

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4.83

Based on 2,057 reviews, last reviewed 22nd Apr 2025

46% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

4

Opening an online ISA not to easy.. Opening an online ISA proved not to be as easy as I had hoped. Once application is done you need to wait on post delivering your account and logon de... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (2057)

Review of the Scottish Building Society, Savings:

Opening an online ISA not to easy..

Opening an online ISA proved not to be as easy as I had hoped. Once application is done you need to wait on post delivering your account and logon details. Then to transfer an existing ISA to my new SBS ISA required downloading a ISA transfer form, filling it in and they requested 'posting' form. All this takes a lot of time, I called and managed to get a very helpful person on the help desk who gave me an email address, I then scanned my ISA transfer form and emailed details to SBS. I have been taking out ISAs for a number of years and normally all transactions and transfers are done online. Scottish BS must lose customers with their cumbersome methods, I nearly gave up think I would run out of time with my existing ISA maturing date fast approaching. However I have emailed the form and fingers crossed all will be well. Reviewed on: 22nd April 2025

Excellent bank service

Excellent service at the Aberdeen branch. Reviewed on: 17th March 2025

Great local service

Local branch. Great staff and service. Reviewed on: 13th March 2025

Straightforward

Very helpful and straightforward experience today. Reviewed on: 13th March 2025

Professional, helpful, secure

The most important benefit is face-to-face contact with the staff at the most local relationship centre. The ability to be able to communicate by post is also vallued. Customers are treeated as valued. Loyalty is rewarded. Opening times are very reasonable. I cannot think of any improvement. Reviewed on: 13th March 2025

Excellent all round

Friendly efficient service - cannot think of any improvements. Reviewed on: 13th March 2025

Informative, friendly, professional

I liked the fact that there was an actual building and not at all online. Information was easy to understand. No complaints. Reviewed on: 13th March 2025

Efficient, welcoming, knowledgeable

Good savings products. Branch to go into. Helpful, friendly staff. Reviewed on: 13th March 2025

In branch service review

It was all done through post, no contact with a member of staff, pretty straightforward. Reviewed on: 13th March 2025

Convenient, helpful, pleasant

Convenient having the branch in Troon. Staff are always very helpful. Reviewed on: 13th March 2025

Professional, knowledgeable, friendly

Renewed my matured savings at the branch and it was easy with no time waiting. Reviewed on: 13th March 2025

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