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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Professional and reliable

Very quick and very easy to open an account. A pleasure. Reviewed on: 15th October 2024

Courteous, helpful, patient

Friendly smiling staff. Clear explanations. Helpful. No pressure. Reviewed on: 15th October 2024

Friendly, efficient, easy

Friendly service. Products clearly explained. I prefer to deal in person in a branch rather than online so this was ideal. Reviewed on: 15th October 2024

Professional, friendly, supportive

The new branch and central location in Edinburgh is a big plus for me. Reviewed on: 15th October 2024

Fair, dependable, efficient

Friendly and efficient service - as always. Reviewed on: 14th October 2024

Efficient, courteous, friendly

We only have the savings bond, so very little contact or use of the service, but staff are always knowledgeable, efficient and friendly. We like the personal service. Rates are competitive. Requested tax certificate and it arrived in the next day's post. Reviewed on: 14th October 2024

Friendly, enthusiastic, proactive

Helpful, friendly staff who are happy to meet and discuss in full all options and services available, making it all very clear and easy to follow. Reviewed on: 14th October 2024

People, not computers

Excellent personal service - seen straightaway, new account opening very straightforward. Full paperwork and passbook delivered very quickly. Reviewed on: 14th October 2024

Most helpful staff

The Inverness branch staff have always been patient and helpful. I made a mess of activating my onnline e-save issue 3 account, but Kirsty and Lauren on the helpline sorted me out and must be commended for their patience dealing with a man with sausage fingers. Reviewed on: 10th October 2024

Professional, efficient, friendly

Staff are professional, efficient, friendly and very kind. A lovely experience coming into Troon. Scottish B Soc though reduced rate to 3.75 from 4.25 which I was not happy about. Reviewed on: 9th October 2024

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