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Scottish Power: Boiler Cover reviews

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2.18
Based on 11 reviews, last reviewed 26th Jan 2023
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Latest highest rating:

5

Irem Excellent cover and covers everything Reviewed on: 8th October 2021
madina786 attari's avatar
madina786 attari

Latest lowest rating:

1

Left without heating and hot water for many days Took boiler cover from Scottish power. Contacted them when it broke this winter. Had one visit but the job wasn’t done properly and next day boiler di... Read more Reviewed on: 26th January 2023
Olga Ntoco's avatar
Olga Ntoco
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About the Boiler Cover

Are you trying to determine whether Scottish Power Boiler Cover offer good value for money? At Smart Money People, we collect reviews of Scottish Power Boiler Cover in order to help you make an informed decision. If you're an existing Scottish Power customer, please share your experience and let others know what you thought of their Boiler Cover.

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Scottish Power Boiler Cover reviews (11)

Most recent Overall rating

Left without heating and hot water for many days

1
Took boiler cover from Scottish power. Contacted them when it broke this winter. Had one visit but the job wasn’t done properly and next day boiler didn’t work again. Called Scottish power again, new appointment was booked for next day. However, they cancelled the appointment without contacting us to explain the reasons for cancellation. When we contacted them again they told us that our boiler has got problems with isolation. We were very surprised as the boiler only 4-5 years old and worked well before without any problems. The young engineer Scottish power send didn’t have a clue what he was doing constantly calling his office for an advise. However, he managed to get the boiler work but only for a few hours. When we contacted Scottish power to complain we were told it need to be done via internet and not verbally. The consumer service adviser, Rachel, was very rude and did not call the manager on our request. Terrible company, avoid!!!! Reviewed on: 26th January 2023
Olga Ntoco's avatar
Olga Ntoco

Not refunding my money

1
I called them for emergency boiler repair with a contact number they provided for emergency repair. The lady took my insurance information and £99 as the excess payment. It was after taking my money that she told me there is no emergency repair available and I need to wait 3 days for the engineer. I requested to cancel it as I couldn’t wait that long in the coldest time of the year and I asked for refunding my money. She told me it will be refunded in 3 working days. I called them 5 more times to chase the refund and each time they told me they have done it so it will be refunded in 3-5 working days. I’ve never received any refund and the company happily rubbed me! Avoid this company as they are literally stealing your money with no shame… Reviewed on: 30th December 2022
Maryam Mohammad Zadeh's avatar
Maryam Mohammad Zadeh

They screwed up our heating (twice). And won't fix.

1
Twice engineers from the subcontractor (jones assist) have come out to look at a minor problem. Twice they have left us in a worse situation (no heating once, an incorrectly wired controller the second time). Now they are refusing to fix. I didn't expect to be paying for a service that left me in a worst situation. Genuinely terrible. Avoid. Reviewed on: 27th October 2021
Ben Wright's avatar
Ben Wright

Irem

5
Excellent cover and covers everything Reviewed on: 8th October 2021
madina786 attari's avatar
madina786 attari

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