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Mark C

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Review of the Scottish Power, Boiler Cover:

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They were OK, but rally gone downhill

I have had cover with them for years and all was OK until I moved. We closed the old account, opened a new one. However, have received no confirmation. I meantime called by Scottish Power sales offering me boiler care, however, when explained I think I have cover through them, they then can't help me as I'm a customer, they only deal with new sales. I called D&G who have no record of the nw account, but told me I need to go through Scootish power sales and patch me through. Scottish power sales have no record of my new account (but can find the old one) , but tell me D&G should have put me through to customer services not sales and then cut me off! Needless to say, I'm looking elsewhere for my cover! Reviewed on: 11th April 2025

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