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Scottish Power: Boiler Cover reviews

Name: Boiler Cover
Rating: 2.06 (17 reviews)

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1.57

Based on 17 reviews, last reviewed 8th Sep 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

12%

18%

3 star

64%

Latest highest rating:

5

Scottish Power I've been with them for nearly 6 months and my energy bills are still affordable that speaks for itself given the price increases Reviewed on: 31st May 2023

Latest lowest rating:

1

No Customer Service available !!! When signing up to ScottishPower's boiler insurance, Scottish Power confirmed to me by email that I am insured. But when I wanted to claim, it turned ... Read more Reviewed on: 8th September 2024

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Are you trying to determine whether Scottish Power Boiler Cover offer good value for money? At Smart Money People, we collect reviews of Scottish Power Boiler Cover in order to help you make an informed decision. If you're an existing Scottish Power customer, please share your experience and let others know what you thought of their Boiler Cover.

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Scottish Power Boiler Cover reviews (17)

Caused Water Leak into my Newly Decorated Bedroom!!!!!!!

AVOID THIS COMPANY LIKE THE PLAGUE!!!!! Domestic & General are a bunch of cowboys. We had a leaking overflow pipe. Called Scottish Power Boiler cover helpline and they said it was defiantely covered under my policy, and they would send someone out. the man arrived, went up in the loft, came back down and said he wasn't a plumber, but had checked it and it was all fine and now not leaking and it was to do with the cold weather we had been having. Two days later i noticed a huge yellowy brown patch on my newly plastered and painted bedroom ceiling!!!! When my husband went up in the loft, the overflow pipe had been removed from the tank, and the water was instead leaking into the loft instead of the pipe. Phoned them up and complained only to be told it was our word against his, but nobody else had been up in the loft. Will never use these people again, i wish i had seen all the bad reviews about this company on the internet before i allowed them in my house. now have to repair the damage they have caused, am furious!!!! Let them in at your own peril Reviewed on: 24th February 2021

Happy

Great value for money an easy to talk to someone Reviewed on: 24th July 2020

Fairly priced cover

Had boiler cover for a few years now, reliable enough for repairs although yearly service has been hit and miss. Reviewed on: 29th December 2019

Abysmal ...

We took out boiler cover with Scottish Power a couple of years ago. When the boiler broke down, it took two visits and we were left with no heating/hot water after the second engineer left having "put it right". It took three days to get another engineer back who, at last, put the problem right. They obviously had no idea what they were doing (sub-contractors) and left us in a right mess for days. Highly unprofessional and a total rip-off. Reviewed on: 4th April 2018

Utterly shameful company

My parents are both elderly. My mother disabled. The company has had 4 engineers visit their boiler to fit 4 different parts and still they have had no heat for 4 days in the coldest weather in years. They will now end up being off heating for a week as it is the weekend, Their support and advice has been appalling. Do not use this outfit - Reviewed on: 9th December 2017

Hopeless

We had a quiet three years with scottish power, but when the time came to leave them, it has taken more than three months to get the credit which is still to this day on our account. it's not a huge amount of money, but we've been fobbed off on multiple occasions that the credit will be paid "in the next 5 days". 3 months and £££ on phone calls, and still waiting.... would never touch them again for this reason Reviewed on: 10th October 2016