Customer satisfaction

Customer service was excellent with quick responses including return emails and returned phone calls. All promises fulfilled during my contact with them when arranging a policy. I found them extremely flexible and catered for my needs where other... Read more

Customer service was excellent with quick responses including return emails and returned phone calls. All promises fulfilled during my contact with them when arranging a policy. I found them extremely flexible and catered for my needs where other companies would not. Each member of staff that I spoke to took ownership of any queries I had and if they couldn’t answer any specific question, it was forwarded to somebody that could.
I would certainly recommend Emerald Insurance purely on the service I received.

Reviewed on 18th July 2019

Denise Bevan

Easy to use

Easy to buy online, competitive prices and covers a lot! I haven't had to use them yet (thankfully) but they've been great so far!

Reviewed on 18th July 2019

Danielle