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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1775 reviews)

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4.86

Based on 1,775 reviews, last reviewed 28th Apr 2025

80% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook Bank Savings reviews (1775)

Review of the Shawbrook Bank, Savings:

Satisfaction with the ease I can control my account

Satisfaction with the ease I can control my account Reviewed on: 21st March 2025

All my transactions have been carried out on line.

All my transactions have been carried out on line, and due to the clear instructions have been made with no problems. Reviewed on: 26th March 2025

The website is easy to use.

The website is very easy to use. When I have had a query, I am able to speak to a person very quickly and they have always been extremely helpful and clear. Reviewed on: 26th March 2025

very easy to deal with Information is very straight...

very easy to deal with Information is very straight forward Reviewed on: 26th March 2025

I have saved with Shawbrook Bank for many years and...

I have saved with Shawbrook Bank for many years and would not look elsewhere when wanting to reinvest or top up my savings. The customer service is excellent and easy to speak to real English speaking person at the end of the phone. Straightforward and stressfree - Top Marks !! Reviewed on: 26th March 2025

I have saved with them for a long time

I have saved with them for a long time Reviewed on: 26th March 2025

Competive rates of interest and range of accounts.

Competive rates of interest and range of accounts. Reviewed on: 26th March 2025

loyal customer

Shawbrook generally offers one of the best saving products in the market for the past 2-3 years. I have kept coming back for more accounts with them and already had about 5 accounts opened with them. Customer service is excellent because I normally get in touch with one of their staff within a few clicks and short wait time. Their answers are concise and accurate and I always hang up with reassurance that my savings plans are intact. Reviewed on: 25th March 2025

good rate of interest, helpfulwhen speaking to them...

good rate of interest, helpfulwhen speaking to them direct Reviewed on: 25th March 2025

Great rates of interest.

Great rates of interest. Excellent service. Messaging facility for queries, bank transfers etc. Invested with Shawbrook for at least 5 years, definitely recommend. Reviewed on: 25th March 2025

Brillant especially over the phone sometimes i get a...

Brillant especially over the phone sometimes i get a little confused with regard to reinvesting Reviewed on: 25th March 2025

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