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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1775 reviews)

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4.86

Based on 1,775 reviews, last reviewed 28th Apr 2025

59900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1775)

Review of the Shawbrook Bank, Savings:

Positive and excellent experience to date with Shawb...

Positive and excellent experience to date with Shawbrook and have been a contented customer for some time now. I hope to remain with them going forward and invest further with them if the opportunity arises! They provide extremely good responsive customer service so far and great products too. Reviewed on: 20th March 2025

So easy to deal with

For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Fantastic bank.

Fantastic bank. Super efficient, friendly and easy to use. Very good. Reviewed on: 25th April 2025

So simple to set up and use , great rates

So simple to set up and use , great rates Reviewed on: 25th April 2025

Excellent online savings experience

I have invested with Shawbrook for over five years, they were my first experience of an online investment company (without physical counter service). I have found their website easy to use, and when I have needed to communicate with them, both online and by phone, their responses have been prompt, professional, and knowledgable. Shawbrook consistently offer competetive rates over a range of savings products, and I frequently choose them for my new cash ISA accounts, and for re-investing when the term ends. Reviewed on: 24th April 2025

Service provided by Shawbrook

Generally very good, the rate offered for a 1 year Fixed Rate ISA is very competitive. Reviewed on: 21st April 2025

Johns savings.

All information I have needed, I have found on my online account. Reviewed on: 20th April 2025

Great Bank with a savings account to suit all

I have been with Shawbrook for years and they always have the perfect account for me. I have never had any problems. Reviewed on: 20th April 2025

Easy to use, good interest rates, efficient

Easy to use, good interest rates, efficient Reviewed on: 19th April 2025

Transferring to a Cash ISA Account

I recently moved my savings from a Shawbrook Savings account to a Cash ISA with Shawbrook - I have been very happy with the savings account for several years, the interest rate was good, but I wanted to take out a cash ISA for tax efficiency as I am due to take my pension this year. The process of setting up the new account and transferring money to it and closing the old account was very easy and efficient. Shawbrook have also made the interface with their system very easy to use and clear so I know exactly what it happeneing and when. Reviewed on: 18th April 2025

Knowledgeable people!

They answer the phone very quickly, staff are very knowledgeable and helpful. Haven't had any problems with their carrying out my instructions. Reviewed on: 18th April 2025

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