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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27279 reviews)

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4.94

Based on 27,279 reviews, last reviewed 19th Jan 2025

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best UK bank by far After switching from my brick and mortar bank to Starling a couple years ago I don't even know how I was surviving before. Far better than any of the ... Read more Reviewed on: 19th January 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27279)

Review of the Starling Bank, Current Account:

Poor customer service

Closed my account for no apparent reason Reviewed on: 13th January 2025

Starling was easy to switch over from my high street...

Starling was easy to switch over from my high street bank. The saving spaces and virtual cards are a great way to help manage my monies. I was nervous about no physical branch should any issues arise, however every interaction with customer services has been seamless and dealt with swiftly. Reviewed on: 9th July 2024

Reply from Starling Bank We completely understand your initial concerns Robert. We hope this eases the longer you're with us, our team are always on hand if you need them. We hope you continue to make use of our features. Thanks for sharing your thoughts. Team Starling Response date: 15th July 2024

A brilliant and amazing online bank

A high tech and professional bank, instant notifications, cheapest overdraft rate!! Amazing Euro exchange rates with very low fee!!! Very good and speedy customer service, many gadgetry via the App!!! Switching from British account into Euro account in an instance via the App, using same physical or virtual cards for both currencies!! Ive been with them for approx 6years, never had any issues!!!! Reviewed on: 29th June 2024

Reply from Starling Bank Thanks for your loyalty over these 6 years. We're glad you've had such a positive experience through the time you've been with us. Here's to hopefully many more years! Team Starling Response date: 15th July 2024

Really easy to use, great for joint accounts and sim...

Really easy to use, great for joint accounts and simple to use abroad. Reviewed on: 26th June 2024

Reply from Starling Bank Thanks for sharing your thoughts Katy! We hope you're both finding your Joint Account useful. Here's to the next trip! Team Starling Response date: 15th July 2024

Brilliant - Virtual Cards and interest on Current A/c.

Brilliant - being able to create pots and virtual cards is super. Also they pay interest on my Balance, which is much better than other high-street banks Reviewed on: 23rd June 2024

Reply from Starling Bank We're thrilled you're getting on well with some of our features, especially Saving Spaces and Virtual Cards. We hope they're both aiding your spending organisation. Thanks for sharing your great feedback with us. Team Starling Response date: 15th July 2024

Excellent, intuitive app

Excellent, intuitive app, credit interest, very fair overdraft rates, saving spaces. Everything works well. Reviewed on: 19th June 2024

Reply from Starling Bank We're happy you're pleased with the app Alastair, sounds like everything's running smoothly. Thanks for your feedback! Team Starling. Response date: 15th July 2024

The 3.25%

The 3.25% on all money held over all your accounts is a great way to be always earning. Reviewed on: 18th June 2024

Reply from Starling Bank We're glad you're pleased with the interest received on your account! Thanks for sharing your thoughts with us. Team Starling Response date: 18th June 2024

Easy to use the app and phone them

Easy to use the app and phone them Reviewed on: 4th June 2024

Starling's customer service is great

Starling's customer service is great - they have some lovely people working for them, who are really helpful and patient Reviewed on: 3rd June 2024

Reply from Starling Bank We're loving reading this Anna, thank you! We're thrilled you've had a good experience with our team. We're here for you whenever you need us. Team Starling Response date: 5th June 2024

Starling quickly became my favorite bank and for a g...

Starling quickly became my favorite bank and for a good reason! The user interface is incredibly intuitive both on the app and website. They have real-time account updates so you can see exactly how much you spent and when, as soon as the purchase was made. Since I have dyscalculia, a learning difficulty around numerical values (to put it simply!), this feature makes it feel a lot easier to navigate Starling compared to other banks which may only reflect purchases days later. It might sound like a small thing, but it's helped me to budget safely while avoiding issues like spending money I don't actually have! Even more than that, I really love the spaces function which lets me pay my bills directly from the space. It means I can immediately make sure that essential spends and bills are covered and I only see the amount of money I have "leftover" for the month on the main page. At the same time, the actually pretty good monthly interest rate applies to the cumulative balance across your account, even if it's divided into spaces! There are no monthly fees and as such the value for money is fantastic. I can only recommend this bank! Reviewed on: 2nd June 2024

Reply from Starling Bank Hi Jin, thanks for your review, this was really lovely to read. We're so happy that you're enjoying the app and banking with us! Thanks for the recommendation too. Team Starling Response date: 2nd June 2024

Starling's euro acc great value for travelling

Having a Starling current account and Euro account is really useful, . both for travelling and for transactions with my European lodgers. Transferring funds is easy and the exchange rate is the best. You only need one card, which I have on Google Pay, and you can select whether you're paying in sterling or euros on the app. Excellent! Reviewed on: 29th May 2024

Reply from Starling Bank Hi Martha, thanks for your review. We're so happy to hear you're enjoying using Starling abroad! Team Starling Response date: 2nd June 2024

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