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Staysure: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (3464 reviews)

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4.82

Based on 3,464 reviews, last reviewed 10th Oct 2024

125% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024

Latest lowest rating:

1

Retrospective Reduction in Cover I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged... Read more Reviewed on: 25th July 2024

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3464)

Review of the Staysure, Travel Insurance:

Great cover for pre-existing medical conditions

I always use Staysure for my annual family travel insurance, my partner has medical conditions and Staysure always has the best price and cover. I called them to sort my renewal this year and their staff are knowledgeable and friendly, I always highly recommend them to friends and family. Reviewed on: 7th September 2024

Very Satisfied

I Have had Holiday insurance with Staysure a couple of times now and have always been Very satisfied with them. Reviewed on: 12th August 2022

Best travel insurance

Used this company for me 1 week trip to Ibiza. Made me relax as I knew I was covered; very cheap price too. Reviewed on: 8th August 2022

Great value

Best quote & deal , easy to sort Reviewed on: 26th July 2022

Terrible Company

Have been waiting 3 months for a determination on my claim. Poor customer service. Very difficult to contact them by telephone. Constantly find excuses to not give decision on claim, ask for more information that isn't necessary, misplace supporting evidence that has already been sent. Seem to do everything in their power to avoid paying out. Blame covid, spike in claims etc..... for delays in dealing with claims but actually they just seem totally incompetent! I have an annual policy which still has over 6 months to run, should I decide to travel again within this time I fully intend to take out a new insurance policy with a different provider such is my lack of confidence in this company!! I would hate to have to deal with them in a real medical emergency whilst abroad. Reviewed on: 15th July 2022

Claiming is hell

Been trying to claim for 3 months. One of those organisations that is 'all promise and no delivery'. Their TP reviews are all about the buying experience. The Claims are outsourced to a terrible company which puts up every barrier to a successful claim; can't get through; documents disappear; people telling you different things; blaming covid; blaming flight cancellations; losing information; If you do. yourself one favour it life, avoid Staysure like the plague and don't be taken in by the 'policy buying' reviews. Reviewed on: 14th July 2022

Don't bother claiming.

Not enough staff; can't get through my online claim and docs have disappeared from my online account. Their stars are for sales... definitely, definitely not claims. Reviewed on: 19th May 2022

Mrs kelly

Found it so easy and helpful to arrange ins. Reviewed on: 18th October 2021

Cover for holiday poor

We paid for a family policy and when it came to making a claim the process was slow took 2 months, virtually no communication and no replies to emails, payout was lower than expected and so certainly wont be using again Reviewed on: 15th October 2021

Travel cancellation

I had to cancel my holiday due to illness the claim that I had to make was so easy and straight forward and I received my money promptly. Reviewed on: 14th October 2021

The Tops

It was a complete pleasure to deal with Staysure, they were knowledgable, helpful and patient in getting me a good deal for my insurance. Reviewed on: 11th October 2021

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