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All reviews (2)

Review of the Staysure, Travel Insurance:

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Claiming is hell

Been trying to claim for 3 months. One of those organisations that is 'all promise and no delivery'. Their TP reviews are all about the buying experience. The Claims are outsourced to a terrible company which puts up every barrier to a successful claim; can't get through; documents disappear; people telling you different things; blaming covid; blaming flight cancellations; losing information; If you do. yourself one favour it life, avoid Staysure like the plague and don't be taken in by the 'policy buying' reviews. Reviewed on: 14th July 2022

Review of the Staysure, Travel Insurance:

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Don't bother claiming.

Not enough staff; can't get through my online claim and docs have disappeared from my online account. Their stars are for sales... definitely, definitely not claims. Reviewed on: 19th May 2022

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