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Staysure: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (3465 reviews)

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4.81

Based on 3,465 reviews, last reviewed 25th Nov 2024

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Fairly painless experience in setting up a new policy.

Fairly painless experience in setting up a new policy. With that said, I haven’t made a claim so not sure how they perform. Reviewed on: 2nd April 2024

Staysure says they don’t cover loss of enjoyment

We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality....so we thought! The policy invluded my husband's heart problem. A few days before the trip unfortunately I became poorly. I tested positive for Covid, and a visit to the doctors confirmed a severe sinus infection, 1 was prescribed antibiotics and steroids. We called Staysure as I was not fit to travel. We needed to cancel our holiday and needed reassurance that the expensive holiday would be covered. To our surprise they would not commit to helping. They said to us 'cancel the holiday and see what happens' This wasn't good enough as the holiday had taken a long time to save for and it was a holiday of a lifetime! With no firm options o had to travel! I don't know how I managed the flight. I then spent the whole holiday in the hotel room. On my return I sent Staysure proof of my illness and proof of the negative impact the illness had on my holiday. To date they conveniently cannot find my call logs. Our holiday was totally ruined and I had absolutely no help from Staysure. Do not book your travel insurance with them. Their customer survive is excellent when you set up the policy but in your time of need they will not help you. The policy is not worth the paper it is written on. Staysure say they ‘don't cover loss of enjoyment’ - surely if you are claiming on your travel insurance, there most certainly has been a loss of enjoyment as something has gone wrong with your travel arrangements! Reviewed on: 25th November 2024

Competitive

Always competitive and are sensible about health conditions Reviewed on: 10th October 2024

Good response to claim.

Good response to claim. Very good interaction with agent Reviewed on: 8th October 2024

Great cover for pre-existing medical conditions

I always use Staysure for my annual family travel insurance, my partner has medical conditions and Staysure always has the best price and cover. I called them to sort my renewal this year and their staff are knowledgeable and friendly, I always highly recommend them to friends and family. Reviewed on: 7th September 2024

Sail away..

Very competitive rates and cover most ailments. Reviewed on: 4th September 2024

Intrepid Traveller

I am fit and well and had a Stem Cell Transplant 9 years ago. Staysure was the best quote and I have been with them since then and travelled the world (no claims!). Even got 3 free months post covid Reviewed on: 4th September 2024

Not disappointed. Very impressed.

Used them for a few years now and never had a bad experience. Very intuitive website that is easy to use and when I needed to call, I got great customer service by very polite and knowledgable people. Reviewed on: 4th September 2024

Very competitive online holiday insurance site with...

Very competitive online holiday insurance site with varying levels of coverage as required. Reviewed on: 4th September 2024

Competitive

Competitive and covers what I need Reviewed on: 25th August 2024

Excellent company, easy, efficient and all informati...

Excellent company, easy, efficient and all information clearly and effectively explained. Highly recommended for travel insurance to ease worry and provide all you need for your travels. Reviewed on: 24th August 2024

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Staysure: Travel Insurance reviews

82% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Staysure Travel Insurance reviews (3465)

Fairly painless experience in setting up a new policy.

Staysure says they don’t cover loss of enjoyment

Competitive

Good response to claim.

Great cover for pre-existing medical conditions

Sail away..

Intrepid Traveller

Not disappointed. Very impressed.

Very competitive online holiday insurance site with...

Competitive

Excellent company, easy, efficient and all informati...

Do you have a different Staysure product?

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Join Smart Money People

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