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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (12921 reviews)

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4.96

Based on 12,921 reviews, last reviewed 24th May 2025

168600% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Due to medical issues, I was made redundant & did no... Due to medical issues, I was made redundant & did not know what to do or how to manage. Step change was recomended & it was the best thing to do. Reviewed on: 24th May 2025

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12921)

Review of the StepChange, Debt Management:

With you every step of the way (pun intended)

Just finished 6-year IVA, emergency expenditure and furlough delayed things. But SC were there every step (pun). Always at the end of the phone when needed. Reviewed on: 24th May 2024

Due to medical issues, I was made redundant & did no...

Due to medical issues, I was made redundant & did not know what to do or how to manage. Step change was recomended & it was the best thing to do. Reviewed on: 24th May 2025

Thankyou.

Helped me sort my finances after a very difficult time. No judgement just honest and very understanding to my indivifual circumstance. Reviewed on: 24th May 2025

Helped me sort my finances out I was struggling with...

Helped me sort my finances out I was struggling with everything money wise Reviewed on: 24th May 2025

StepChange changed my life.

StepChange changed my life from total despair to worry free living with regard to my debts. I have physical and mental health disabilities, without their help and support through the whole process I would not have been able to cope. StepChange managed every aspect of my debt situation and I would recommend anyone with debt issues get in touch with them as soon as possible rather than try to navigate the mine field themselves. Reviewed on: 24th May 2025

Everyone i speak to are friendly and experienced

Everyone i speak to are friendly and experienced Reviewed on: 24th May 2025

Enables structured repayments.

Enables structured repayments. This allows for planning and clear and concise statements. Reviewed on: 24th May 2025

From the pit to hilltops.

From the pit to hilltops. It seems I was not getting solutions for my financial burden. My finances were in taters not able cope payments. But when I turned to StepChange my debits has been very manageable. Kudos StepChange. Reviewed on: 24th May 2025

Can’t fault any of the experience they are here to...

Can’t fault any of the experience they are here to help Reviewed on: 24th May 2025

Excellent service.

Excellent service. Friendly people. Reviewed on: 24th May 2025

Top people, top job, took away my bent worry to a ma...

Top people, top job, took away my bent worry to a manageable level. Reviewed on: 24th May 2025

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