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StepChange: Debt Management reviews

4.95
Based on 14,700 reviews, last reviewed 5th Aug 2025
56450% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Professional and understanding. Professional and understanding.. fantastic help in managing dept. Would highly recommended.. Reviewed on: 5th August 2025
Lou's avatar
Lou

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14700)

Review of the StepChange, Debt Management:

Kind helpful informative and the guiding light when...

5
Kind helpful informative and the guiding light when one needs this advice for the way forward Reviewed on: 28th May 2025

Professional and understanding.

5
Professional and understanding.. fantastic help in managing dept. Would highly recommended.. Reviewed on: 5th August 2025

They help set me upon a plan thats working.

5
They help set me upon a plan that’s working. Reviewed on: 27th July 2025

From sleepless nights to stress free.

5
Stepchange took all the worry and stress away, customer service is outstanding. Any issues I’ve had have been dealt with professionally. I cannot thank all involved enough, thank you… Reviewed on: 25th July 2025

Stepchang benifits

5
Stepchange has been very helpful with keeping my debts undercontrol and solving trhoise issue which would have ben to difficult on my own. Reviewed on: 21st July 2025

Step change can change your life

5
Every time I speak to a stepchange person, they make you feel completely at ease. Reviewed on: 18th July 2025

Made the whole process easy and took the "embarrassm...

5
Made the whole process easy and took the "embarrassment" out of asking for help! Reviewed on: 17th July 2025

Step Change have always been understanding in our si...

5
Step Change have always been understanding in our situation and never judge when talking to them. They work at a suitable repayment plan that is affordable. Reviewed on: 16th July 2025

My step change journey.

5
I felt such a relief after contacting step change. I was drowning in debt, and was worried about speaking to someone about it, but it was all done online, it was so easy. Now I am debt free, it feels amazing. I’m so glad I made the decision to contact step change. Reviewed on: 14th July 2025

Life changing decision to speak to step change

5
Simply amazing. From the first point of contact to my last payment to become debit free they were there relentlessly for 5 years of my life. Life changing customer service. Never judgemental always positive and impartial. Reviewed on: 13th July 2025

The best help I’ve ever had

5
They were so helpful in every way I really appreciate everything they did for me I would have been lost without them I so grateful for there help thank you step change… Reviewed on: 13th July 2025

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