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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13794 reviews)

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4.95

Based on 13,794 reviews, last reviewed 28th May 2025

252600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

A Relief to have someone else deal with my creditors. Difficult to get initial contact by phone, but once registered have been very helpful. Developing budget was useful & once payment plan set up, Credi... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13794)

Review of the StepChange, Debt Management:

Puts your mind at ease, always helpful and has time...

Puts your mind at ease, always helpful and has time to listen Reviewed on: 2nd May 2024

we came to you over 10yaer ago and you have always b...

we came to you over 10yaer ago and you have always been there for us with a heping hand Reviewed on: 28th May 2025

Very good i got there in the end

Very good i got there in the end Reviewed on: 28th May 2025

Compassionate service

I was desperate when I contacted StepChange. I thought I was going to lose my house. But they worked with my personal circumstances and we have funds for our pets and are paying the mortgage arrears. It was such a relief. The budget is tight but manageable. Reviewed on: 28th May 2025

This has given me a peace of mind knowing my debt is...

This has given me a peace of mind knowing my debt is being paid without being threatened receiving letters from creditors every week reminding you about missed payments,the intrest you will pay and so on.. Reviewed on: 28th May 2025

Brilliant

I was ready to give it alll up until I found help with step change, they helped put my mind at rest and get my life back Reviewed on: 28th May 2025

Step change has made my life liveable again without...

Step change has made my life liveable again without worrying about my debts Reviewed on: 28th May 2025

Very helpful and understanding

Stepchange helped me I was drowning in debt now I pay 1 amount a month and all the pressure has gone ,very helpfull and understanding Reviewed on: 28th May 2025

fantastic.cant thank them enough

Stepchange have helped me manage my debts,coulld not do it without them they are fantastic.cant thank them enough. Reviewed on: 28th May 2025

Efficient, Compassionate and Free

My problems were dealt with efficiently and compassionately. It has made very positive changes in my life and I can now look forward to a future without debt. I can highly recommend them. There service is completely free of charge. Go nowhere else! Reviewed on: 28th May 2025

Don't be afraid to ask for help

Great help and great advice. They were friendly and very helpful. Reviewed on: 28th May 2025

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