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StepChange: Debt Management reviews

4.95
Based on 13,894 reviews, last reviewed 30th May 2025
262300% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Really helpful. Really helpful. Gave me confidence I could get my finances under control Reviewed on: 30th May 2025
Marie G's avatar
Marie G

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13894)

Review of the StepChange, Debt Management:

Stepchange helped organise my debts and that consequ...

5
Stepchange helped organise my debts and that consequently revived my self confidence and confidence in again being able to communicate with others. That had all but disappeared until Stepchange helped me. I’m much better now and don’t get so ill now. Reviewed on: 23rd May 2025

Highly recommend StepChange

5
I’ve been able to pay off one of my debts successfully and without having to pay interest thanks to StepChange - I’m also on my way to nearly paying off a big debt that was eating all my money up prior to contacting StepChange. It’s enabled me to worry less about money whilst still paying any remaining debts off. Reviewed on: 30th May 2025

Everything about this organisation is 5*.

5
Everything about this organisation is 5*. A game changer for us. Would recommend 100% Reviewed on: 30th May 2025

I was struggling with a debt and Stepchange helped...

5
I was struggling with a debts and StepChange helped me to set up payment plant and put my mind at ease. Reviewed on: 30th May 2025

Outstanding service.

5
Outstanding service. Dedicated, friendly. Helpful. Caring. Reviewed on: 30th May 2025

Too proud to ask for help!

5
I contacted Stepchange in 2015 when I finally admitted I needed help to sort my spiraling debt problem, that time I owed £95k mainly caused by using credit cards for purchases and cash Reviewed on: 30th May 2025

Highly Recommended

5
It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my finances. They respond quickly to queries and are very knowledgeable. Reviewed on: 30th May 2025

Very helpful and efficient service

5
Very helpful and efficient service Reviewed on: 30th May 2025

Step Change have been a great help.

5
Step Change have been a great help. The process has been very straightforward and has taken a lot of pressure off me. Reviewed on: 30th May 2025

Stepchange were very helpful and understanding of my...

5
Stepchange were very helpful and understanding of my situation. I would definitely recommend them. I am now debt free. Reviewed on: 30th May 2025

Taking the steam out of a pressure cooker.

5
Taking the steam out of a pressure cooker. Life was just one bit of pressure after another. Helped us get on with our lives. Reviewed on: 30th May 2025

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