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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13774 reviews)

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4.95

Based on 13,774 reviews, last reviewed 28th May 2025

250700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was suffering with my mental health and overwhelme... I was suffering with my mental health and overwhelmed with all of my bills, Stepchange helped me to breath a sigh of relief, I appreciate the help so ... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13774)

Review of the StepChange, Debt Management:

my account

I find step-change, always very helpful, and understanding. Reviewed on: 8th July 2020

Made a very stressful & upsetting period more manage...

Made a very stressful & upsetting period more manageable & was very understanding Reviewed on: 27th May 2025

Excellent Charity

I feel as if I have my life back with Stepchanges help and can see the light at the end of the tunnel. Reviewed on: 27th May 2025

You are not judged and nothing is too much trouble w...

You are not judged and nothing is too much trouble when you need to speak to them. Reviewed on: 27th May 2025

Back on track

Becoming a widow brought unexpected everything including debt! Stepchange helped me to stop the overwhelming stress and worry. They spoke to the credit card companies for me and arranged one easy affordable payment per month. I now feel i can start to rebuild my life which will take time but i am certainly heading in the right direction thanks to Stepchange Reviewed on: 27th May 2025

StepChange changed my life

I was swimming in debt and not sleeping, had mental health issues due to a number of things including my debt. StepChange helped with a big portion of my mental health issues and I’m sleeping better now! I wouldn’t be where I am without them. Reviewed on: 27th May 2025

I was supported with finances during those stressful...

I was supported with finances during those stressful times Reviewed on: 27th May 2025

Just Do It!

Excellent support and helped to reduce all anxiety around debt. They have helped organise payments and deal with several companies to manage the payments. I was super anxious about taking the first step to getting support but they took all the steps to help manage that via email. I didn’t even need to speak over the phone as it was all done online. Reviewed on: 27th May 2025

The staff are very friendly and helpful

The staff are very friendly and helpful Reviewed on: 27th May 2025

I felt like I didn't know which way to turn.

I felt like I didn't know which way to turn. After speaking to someone I felt more confident and the advice was great. I worked everything out and felt supported Reviewed on: 27th May 2025

excellent company to deal with.

StepChange was totally understanding and very helpful, and made what was a very difficult and stressfull time much easier to manage. They gave good advice and assistance to manage the problem. Although the issue is still ongoing we feel it is all under control and now manageable moving forward. Cant speak highly enough of them and their service. Reviewed on: 27th May 2025

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