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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13558 reviews)

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4.95

Based on 13,558 reviews, last reviewed 25th May 2025

229900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

It was very helpful for me to be given the option of... It was very helpful for me to be given the option of speaking with friendly and helpful staff rather than being confined to dealing with everything on... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13558)

Review of the StepChange, Debt Management:

Stepchange saved me from depression caused by financial difficulties

Simply stepchange is a life saving charity. It truly helps people to be free financially difficulties by offering advice, dmps, iva and other options. Advisers are great and polite. I am very grateful Reviewed on: 23rd April 2020

Saved My life .

Saved My life .literally I was so down and depressed about my debt .step change were understanding.. patient..put me at ease . Amazing Reviewed on: 25th May 2025

Thank you very much you saved my life

Thank you very much you saved my life Reviewed on: 25th May 2025

Step change have made me sleep at night, my debt was...

Step change have made me sleep at night, my debt was constantly on my mind, worried sick every day/ night, now I can see light at the end, I can see my debt declining and it’s such a lovely feeling that soon I will be debt free, Thanks to step change for understanding my situation and helping me in the road to being debt free Reviewed on: 25th May 2025

I was so relieved after talking to some very underst...

I was so relieved after talking to some very understanding people, as I have never been unable to pay any money before, Reviewed on: 25th May 2025

Highly recommend!

StepChange have been so good with me (I’m a nightmare with paperwork and emails) and I have a monthly payment that is affordable with no payments going to anyone else other than who I have debts with. Reviewed on: 25th May 2025

Best company to help you become debt free

Very helpful and helped me clear my debts. Defo worth getting in touch if you want to be debt free! Reviewed on: 25th May 2025

helped me sort my debts into 1 manageable...

Stephanie helped me sort my debts into 1 manageable payment Reviewed on: 25th May 2025

I have been with step Chang for quiet a while they h...

I have been with step Chang for quiet a while they have really helped me a lot Reviewed on: 25th May 2025

Excellent experience with Stepchange.

Excellent experience with Stepchange. Advisor made me feel at ease and was so helpful when completing my application. They talked me through each step and then discussed the best way to proceed. I was able to set up my plan easily and the yearly reviews does not take too long to complete. Reviewed on: 25th May 2025

First class service

Excellent advice given on how to clear debts Reviewed on: 25th May 2025

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