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StepChange: Debt Management reviews

4.95
Based on 13,821 reviews, last reviewed 28th May 2025
255200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

They are very good they helping people They are very good they helping people Reviewed on: 28th May 2025
Razia's avatar
Razia

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13821)

Absolute life saver.....

5
With everything getting on top of me I didn't know where to turn to I simply buried my head in the sand.Then one simple phone call changed everything,helping me get a foothold on things,all the questions I needed were answered and the help is always there and for that I will always grateful... Reviewed on: 8th July 2020

Help when I needed it

5
Easy to use, helpful, and sorted things for me Reviewed on: 8th July 2020

The Best

5
Stepchange stopped me from total despair ,I was contemplating dire things!! They gave me hope! I have been with them throughout by debts and they are always very professional, friendly and helpful! For anyone who is struggling financially I would recommend Stepchange as the people to go to! They are the Best! Reviewed on: 8th July 2020

Helped me gain back control!

5
Stepchange has really helped me gain control of my finances again and I can see the light at the end of the tunnel with my debts which is such a relief. Reviewed on: 8th July 2020

They are very efficient and understanding

5
Because of stepchang I can sleep at night in this challenging times Reviewed on: 8th July 2020

Helped me to sleep at night.

5
Stepchange helped me to get my finances back on track when I had overcommitted. They helped me to formulate a debt management plan which I have had for 1 year now. With realistic budgeting I now expect to be debt free in under 4 years. I would strongly recommend this service to anyone who is struggling with debt worries. Reviewed on: 8th July 2020

Extremely helpful

5
Very helpful and understanding and not judgmental. Very professional. Reviewed on: 8th July 2020

Fantastic Service

5
Fantastic charity very helpful and excellent guidance and advice. Reviewed on: 8th July 2020

Help when you most need it

5
Very helpful people indeed, always go that extra mile to help you, they have changed my wifes and mine lifes , and they are very caring in what they do, thanking them very much indeed Reviewed on: 8th July 2020

Totally professional, reliable and helpful

5
I was in deep trouble, didn't know how to get out of it, stepchange helped me, now I'm debt free, I can't thank them enough Reviewed on: 8th July 2020

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