Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13948 reviews)

View other StepChange products

4.95

Based on 13,948 reviews, last reviewed 5th Jun 2025

267400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Debt free after 18 years! 18 years on this plan, you guys are fantastic thank you, my life has changed from the stress at the beginning to now debt free, kind and caring unders... Read more Reviewed on: 5th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (13948)

Great customer service

Step change guide you through what is a difficult period and every member of the team are very considerate and professional Reviewed on: 8th July 2020

10

I want to thank them for their suport much appreciated Reviewed on: 8th July 2020

Life savers

I buried my head for so long and kept putting off contacting step change to help me, but it was so easy and I’m finally getting there and paying off those debts Reviewed on: 8th July 2020

Weight off my shoulders

Was burying my head in the sand,couldn’t sleep and borrowing off peter to pay Paul,didn’t know which way to turn Was put in touch with step change and after shedding many tears they listened to me and sorted everything out After 6 years on my plan I have paid well over 1/2 of my creditors,they turned my life around and I am truly happy with their service and have recommended them to a few people that have gone through the same as me and they are happy with their service too Thanks Reviewed on: 8th July 2020

Living my life again

Before step change i was with another debt company who took as much in fees as i was paying and i would never clear my debts.Since being with stepchange i have payed one creditor off and i can see a big light at the dnd of the tunnel I have my life back i can sleep and not be constantly worried stepchznge are a great company profesional help and they always have someone to speak to Thankyou Reviewed on: 8th July 2020

Simply fantastic!

Understanding, non-pushy staff eager to help. Reviewed on: 8th July 2020

excellent comunication and very caring and understanding

I would recommend anyone in financial difficulty to get in touch ,as the people are on your level and very understanding and formative Reviewed on: 8th July 2020

Wish I had contacted them sooner!

Stepchange have completely changed my life. My finances are now organised and in hand. I'm sleeping and I'm not stressed all the time. There was no judgement or criticism. Just really good advice and reassurance. Reviewed on: 8th July 2020

Amazingly helpful

The advisors are so friendly, knowledgeable and helpful, they are sympathetic to your situation and work with you to find the best solution. Couldn’t ask for more. Reviewed on: 8th July 2020

Helpful , kind ,understanding

Helped and talked me through everything, always at end of phone with continued support , it’s been a few years since they helped me and supported , fab staff work there x Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Money Advisor 4.54 from 7 reviews
Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews
Advice service
from Debt Free Advice 5.00 from 5 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub