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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13778 reviews)

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4.95

Based on 13,778 reviews, last reviewed 28th May 2025

251100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and understanding Stepchange helped me I was drowning in debt now I pay 1 amount a month and all the pressure has gone ,very helpfull and understanding Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13778)

Professional service

Helped me out of an incredible predicament which was very stressful - Stepchange helped take the extreme pressure from my shoulders in dealing with the companies to which I owed considerable monies. THANK YOU Reviewed on: 8th July 2020

They helped me get my life in order

Very understanding and helpful went above and beyond for me as I had left a deistic Violent relationship with all the debt and found out I had cancer. I can’t thank them enough for giving me my life back. Reviewed on: 8th July 2020

Uncomfortable to talk to at first, felt embarrassed, but Stepchange helped me so much, non judgmental and very very professional. Slept a lot much better after sorting my money worries.

Stepchange changed my life forever, much better with money and as I said before can sleep so much more of a night. Reviewed on: 8th July 2020

Stepchange

Great help with setting up debt control budgets that work Reviewed on: 8th July 2020

Light at the end of the tunnel

From the minute I contacted them they have been the light at the end of a very long tunnel, dealt with everything professionally, all my debts are paid on time, as a result I see each debt paid off and nearly debt and worry free, Excellent service. Reviewed on: 8th July 2020

Helpfull

Absolutely fantastic always ready to listen whenever I’ve needed to ring up.Very understanding and sympathetic I would definitely recommend. Reviewed on: 8th July 2020

Step change Changed my life

I wouldn’t be here today if it wasn’t for StepChange, my money troubles were affecting me massively and after speaking with StepChange it immediately felt like the biggest weight in the world had been lifted. I’m now two years away from being debt free and owe it all to StepChange Reviewed on: 8th July 2020

Mr Stephen Halliday

After the last resection we found ourselves in a lot of debt using credit cards to live on. After trying to Deal with it on our own for a year or so we found ourselves getting deeper into debt and totally stressed. We decided to seek help, after reading about step change being a charity and none profit making I contacted them straight away we new we'd made the right decision did the budget planner they did the rest contacting all our debters and either dealing with or advising us about any changes along the way. Anyone I spoke to was non judgmental and helpful. Five years on we are recently debt free thanks to step change. Couldn't recommend them enough. Thanks for all your help Reviewed on: 8th July 2020

WINNERS

YOU HAVE HELP ALL THE WAY I WILL GET THEIR SOON Reviewed on: 8th July 2020

Good Service

It help me a lot, very good organisation, number 1 Thanks. I was really in trouble till I find Stepchange, its my Saver. Kind regards. Reviewed on: 8th July 2020

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