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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13925 reviews)

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4.95

Based on 13,925 reviews, last reviewed 2nd Jun 2025

265300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change listen. Step Change listen. There is no need to be frightened talking to them if you are in debt. They explain the process fully and how they can help. They s... Read more Reviewed on: 2nd June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13925)

AMAZING!

Everyone at StepChange deserves this award. They are all so kind, helpful and, most of all, understanding. They really helped me pick myself back up. Thank you all! Reviewed on: 8th July 2020

Friendly, helpful and approachable

When I first contacted Step Change years ago, they were helpful and friendly. This made me feel less alone and not as ashamed for being in debt. It's great knowing I can call anytime and there is someone at the end of the phone who understands. Reviewed on: 8th July 2020

Amazing

Life changing service. Committed to helping you all the way. Would recommend to anyone. Reviewed on: 8th July 2020

Extremely Helpful

Understanding people who don’t treat you as though debt is a stigma! Reviewed on: 8th July 2020

Feel safe to talk

I was struggling to make the call for help. My sister did the call. And she was the go between to begin with. Stepchange help me to have the confidence to talk myself. Reviewed on: 8th July 2020

Lighten the load.

Things happen in life, you can be derailed financially. You need help, turn to Stepchange for a lasting solution! Reviewed on: 8th July 2020

Help when you need it most...

Helped me when I needed it, made paying my debts an achievable goal, very grateful. Reviewed on: 8th July 2020

Life saving service

The free service they provide is life changing and enabled my family and I to rebuild our lives and look to the future with hope not despair. Reviewed on: 8th July 2020

Compassionate and efficient

Step change are always very helpful and deliver a solution every time Reviewed on: 8th July 2020

GREAT RESPONSE

They are very efficient, very knowledgeable and puts you at ease. Reviewed on: 8th July 2020

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