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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14477 reviews)

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4.95

Based on 14,477 reviews, last reviewed 8th Jun 2025

318500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Getting back to financial well being!! Been with Stepchange for a good 6 years I think and gradually I am getting back to financial well being. They take the pressure off me so I just get o... Read more Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14477)

Took away my stress and allowed me to breathe again

Being in debt is still pretty much a taboo subject in the UK. You dread phone calls and letters from creditors and live with constant dread, fear and anxiety. Step Change didn’t judge me. They guided me through the process and ultimately took the pressure from me so creditors couldn’t send me letters directly anymore And I didn’t have to dread letters and phone calls. I’m months away from being debt free, something I never imagined was possible. I know I have worked hard to pay every penny back and can be proud of myself rather than being ashamed and feeling like a failure. If you have serious levels of debt contacting Step Change could not only change your life, but ultimately save it. Reviewed on: 8th July 2020

Helpful Humans

I’m 4 years into my arrangement with 2 years (or hopefully less!) to go. Everyone I have dealt with at Step Change during this time has been helpful, knowledgeable and supportive. Some of the people I’ve spoken to have been in my position and their empathy is invaluable. I’m in this position due partly to circumstances beyond my control but I’ve never felt judged and I appreciate their own going support more than I can fully articulate. Reviewed on: 8th July 2020

Simply the best

Truly professional organisation. A life saver for many. 100% recommended. Reviewed on: 8th July 2020

Great help

They can make a difference to your life and well being x Reviewed on: 8th July 2020

No judgment, number 1 debt solutions

I felt ashamed and foolish at the amout of debt we had ran up but from starting the token payments to setting up a budget to pay more off the step change customer service staff has alway been helpful and friendly, can't rate them higher. Reviewed on: 8th July 2020

Excellent service I couldn't have done without...I can't recommend them enough

Extremely helpful and understanding. Everything is made clear and contacting STEP is no bother at all if you have any problems or questions. Reviewed on: 8th July 2020

Very helpful

So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

My Saviour

Until I met the people at Step Change I thought I couldn't sink any lower but they changed my life and made me feel better about my debts knowing I was ding something positive about it. Reviewed on: 8th July 2020

Awesome, Appropriate and Really Friendly Service

When anyone faces money worries they are at their most vulnerable. The service given by Step Change ... is always Friendly giving necessary advance in a way that is appropriate and not dressing the issue up in cotton wool. Yet giving a clear helpful way out of the situation. Thankyou and Well Done ! Reviewed on: 8th July 2020

Step Change took all the responsibilities for me.

Just after joining Step Change they reviewed my financial situation and arranged a debt management plan that was viable/affordable. It gave me great peace of mind and I was able to to enjoy my life. It lifted a burden off my shoulders. Step Change is an excellent service and going forward. I would recommend it to anyone who has debt problems. Reviewed on: 8th July 2020

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StepChange: Debt Management reviews

318500% increase in 5 star reviews

700% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review StepChange: Debt Management now

StepChange Debt Management reviews (14477)

Took away my stress and allowed me to breathe again

Helpful Humans

Simply the best

Great help

No judgment, number 1 debt solutions

Excellent service I couldn't have done without...I can't recommend them enough

Very helpful

My Saviour

Awesome, Appropriate and Really Friendly Service

Step Change took all the responsibilities for me.

Review StepChange: Debt Management now

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